We performed a comparison between Fortinet FortiMail and Trend Micro ScanMail based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Does a thorough job of examining email and URLs for malicious content."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"There are several features that I consider valuable."
"The product is not resource-intensive."
"The technical support is good and quick to resolve issues."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Since we have started using the solution, there have been fewer compromises."
"Microsoft Defender for Office 365 is a stable solution."
"They have a feature called CDR, Content Disarm, Reconstruction, click protection, and DLP for encryption purposes."
"The solution is very, very stable."
"The key benefits of this solution are its user-friendly interface and clear instructions, as well as the wealth of online resources and helpful health community available for support. These features make it easy for users to navigate and utilize the solution effectively."
"The most valuable feature of the solution is the tool's ability to prevent phishing attacks."
"This excellent email gateway minimizes spam, inspects suspicious emails and isolates infected attachments with little administrative effort."
"The solution can scale."
"The solution is very reliable and very stable."
"I am satisfied with both the scalability and the stability of this solution."
"I like that Trend Micro ScanMail is very effective and quite strong."
"What I like the most about Trend Micro ScanMail is its easiness."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"Its integration with mail platforms is valuable."
"The analysis part is good."
"Several simulation options are available within 365, and the phishing simulation could be better."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The XDR dashboard has room for improvement."
"We need to be able to whitelist data at the backend."
"The solution could be improved by providing a virtual machine facility with a complete set of options in the VM setup."
"High Availability needs improvement."
"The infrastructure could be improved."
"The product's cybersecurity features could be better."
"What's missing in Fortinet FortiMail is some sandbox information for some of the emails. It's probably configuration-based, where it could be configured on some emails. For example, there was malware in some emails that weren't detected in some of the Fortinet FortiMail sessions, but it should have been configured from my company's end to better catch scam emails, but overall, the solution is okay. At the moment, my company is okay with the current Fortinet FortiMail offerings, but in the past, because of a lack of understanding, my team wasn't able to quickly implement the geographical IP blocking feature. It was time-consuming to implement that feature, but that wasn't a fault of Fortinet FortiMail. The issue was from my team's end, but just by emailing the support team, that issue was resolved, so right now, there isn't any additional feature I'd like added to Fortinet FortiMail."
"I don't know if it is possible, but I would like to see Artificial Intelligence and machine learning introduced."
"Fortinet FortiMail should allow more flexibility with the content rules."
"The support could be faster because we've been receiving complaints from customers, they say that when they raise a ticket, it doesn't take 24 hours to respond, sometimes the support responds after three days. This is a lot of time."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"The sandboxing part can be improved."
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Fortinet FortiMail is ranked 5th in Email Security with 54 reviews while Trend Micro ScanMail is ranked 27th in Anti-Malware Tools with 5 reviews. Fortinet FortiMail is rated 8.6, while Trend Micro ScanMail is rated 6.6. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Trend Micro ScanMail writes "Integrates well with mail platforms, but the UI is pretty old-fashioned". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Proofpoint Email Protection, whereas Trend Micro ScanMail is most compared with Microsoft Exchange Online Protection (EOP), Trend Micro Email Security, Microsoft Defender for Endpoint, CrowdStrike Falcon and Cisco Secure Email.
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