Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location.
If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically.
The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in.
The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring.
The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats.
It gives us the opportunity to generate notifications based upon rules that get triggered, and the rules could be specific to PCI, HIPAA, GIBA, NIST, and so forth.
Some of our customers who use this solution have seen improvement in their connection with load balancing on both connections.
AccelOps can handle a lot of data and it's just so important to true monitoring. Also, I can create a lot of rules to detect anything I like.
Analytics. It can provide log information from the device. With log information, I can see if there is a threat
This is a very easy-to-use interface with a quick ramp-up time.
The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open.
There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days.
I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports.
The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them.
The backup and recovery process for this solution needs improvement.
Our customers are noticing configuration available in the GUI interface and I think that they should be equal.
Does not have load-sharing or high-availability, and these are important things to implement. I can do the same things in another way, but not naturally having these features makes it complicated.
If there is a configuration on the wrong side of the network or there are changes that result in harm to our IT infrastructure, the solution should immediately fix it.
Only one minor deployment issue came up and it was resolved quickly. No other areas of improvement come to mind yet.
Pricing and Cost Advice
The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high.
The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same.
Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good.
The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value.
We bought the perpetual license, so we own the product, but there is a three-year support renewal fee for that.
Please be cheaper and more simplified.
Consider both their on-premises solution and their hosted solution. Both are reasonably priced.
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EventTracker by Netsurion delivers actionable security intelligence that empowers organizations of any size to effectively detect and respond to advanced threats.
EventTracker Security Center
FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.
Companies around the world use FortiSIEM for the following use cases:
NNT Log Tracker Enterprise is a comprehensive and easy-to-use Security Information and Event Management (SIEM) solution for any compliance mandate providing:
Learn more about EventTracker
Learn more about Fortinet FortiSIEM (AccelOps)
Learn more about NNT Log Tracker Enterprise
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