We performed a comparison between IBM Security QRadar and Fortinet FortiSIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Fortinet FortiSIEM is praised for its advanced agents and effective correlation capabilities. Reviews say FortiSIEM excels at anomaly reporting and threat hunting. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. Fortinet FortiSIEM could benefit from better integration guides, more flexible reporting, and reduced resource consumption. Users also suggest adding more AI capabilities and improving database monitoring.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. Some FortiSIEM customers consider Fortinet support to be satisfactory and efficient, while others were unhappy and thought the engineers could be more knowledgeable.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Some FortiSIEM users found it effortless to install within a day or two. Nonetheless, others encountered difficulties regarding CPU and memory requirements, as well as a lengthier deployment time.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. FortiSIEM is generally regarded as reasonably priced and competitive. However, FortiSIEM may still be deemed costly in developing markets.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. Fortinet FortiSIEM has consistently delivered a positive return on investment for businesses.
Comparison Results: Our users prefer IBM Security QRadar over Fortinet FortiSIEM. The advanced security features and overall strength of QRadar make it the favored option. Users like QRadar's extensive and actionable insights, user-friendly interface, and adaptability. QRadar offers a comprehensive overview of network activity and risk management.
"The UI of Sentinel is very good and easy to use, even for beginners."
"What is most useful, is that it has a good connection to the Microsoft ecosystem, and I think that's the key part."
"The connectivity and analytics are great."
"The most valuable feature is the onboarding of the workloads. You can see all that has been onboarded in your account on the dashboards."
"It is always correlating to IOCs for normal attacks, using Azure-related resources. For example, if any illegitimate IP starts unusual activity on our Azure firewall, then it automatically generates an alarm for us."
"I like the ability to run custom KQL queries. I don't know if that feature is specific to Sentinel. As far as I know, they are using technology built into Azure's Log Analytics app. Sentinel integrates with that, and we use this functionality heavily."
"Its inbuilt Kusto Query Language is a valuable feature. It provides the flexibility needed to leverage advanced data analytics rules and policies and enables us to easily navigate all our security events in a single view. It helps any user easily understand the data or any security lags in their data and applications."
"I like the KQL query. It simplifies getting data from the table and seeing the logs. All you need to know are the table names. It's quite easy to build use cases by using KQL."
"The stability is very reliable. It offers very good performance."
"This solution offers extensive customization options, making it possible to adapt it precisely to their requirements."
"Some of our customers who use this solution have seen improvement in their connection with load balancing on both connections."
"The most valuable feature is the anomaly-reporting alarms."
"The most valuable features of Fortinet FortiSIEM are the SD-WAN, Global LAN, and application controls."
"The most valuable feature is the dashboard. CMDB database collects data from a lot of pre-configured devices."
"FortiSIEM helped us discover all the threats at the time that were attacking the IT services of the company. We now have multiple-level authentication."
"Analytics. It can provide log information from the device. With log information, I can see if there is a threat"
"We run 65 servers globally with just two people: an engineering person and me."
"The most valuable feature is the DSM Editor. The custom parsing tool is very nice, outstanding."
"It is a scalable solution."
"The QNI feature is the one I am very interested in, and I have also been interested in Watson. From the log analysis and the security perspective, we are able to dive deep into any of the logs and anomalies."
"The most valuable feature currently is security behaviors and the pdf files."
"It has a good integration with the artificial intelligence engine of Watson."
"In terms of the most valuable features, the log collections and log processing mechanisms are good. They have good dashboards."
"We are using the platform version, which I like."
"Everyone has their favorites. There is always room for improvement, and everybody will say, "I wish you could do this for me or that for me." It is a personal thing based on how you use the tool. I do not necessarily have those thoughts, and they are probably not really valuable because they are unique to the context of the user, but broadly, where it can continue to improve is by adding more connectors to more systems."
"We do have in-built or out-of-the-box metrics that are shown on the dashboard, but it doesn't give the kind of metrics that we need from our environment whereby we need to check the meantime to detect and meantime to resolve an incident. I have to do it manually. I have to pull all the logs or all the alerts that are fed into Sentinel over a certain period. We do this on a monthly basis, so I go into Microsoft Sentinel and pull all the alerts or incidents we closed over a period of thirty days."
"Documentation is the main thing that could be improved. In terms of product usage, the documentation is pretty good, but I'd like a lot more documentation on Kusto Query Language."
"Add more out-of-the-box connectors with other SaaS platforms/applications."
"The KQL query does not function effectively with Windows 11 machines, and in the majority of machine-based investigations, KQL queries are essential for organizing the data during investigations."
"It would be good to have some connectors for third-party SIEM solutions. Many customers are struggling with the integration of Azure Sentinel with their on-premise SIEM. Microsoft is changing the log structure many times a year, which can corrupt a custom integration. It would be good to have some connectors developed by Microsoft or supply vendors, but they are not providing such functionality or tools."
"The dashboards can be improved. Creating dashboards is very easy, but the visualizations are not as good as Microsoft Power BI. People who are using Microsoft Power BI do not like Sentinel's dashboards."
"The solution could be more user-friendly; some query languages are required to operate it."
"Their technical support is horrible. By horrible, I mean a train wreck of a disaster that has fallen off a bridge and caught fire."
"The policy editing should be easier. Right now, it's too hard."
"I would like to see more integration with other platforms."
"I would like to see easier implementation in the future."
"The solution needs to do a better job with third party integration. Right now, that's lacking on the solution. I specifically am talking about the AWS environment. Most of the AWS environment products do not have that capability to integrate."
"The product does not have Security Orchestration and Automation Response, I would recommend adding this feature."
"FortiSIEM is not a market leader in the SIEM space."
"Its training can be improved. Its price also needs to be improved."
"IBM QRadar has outdated technology, and this is its area for improvement. When you try to implement an analytic expression, it's not updated. The solution doesn't support newer technologies, and it doesn't update regularly. For example, around the world, others implement new technologies, while IBM updates later than others."
"Technical support is good, but not great."
"IBM Security QRadar’s GUI could be improved."
"Whenever we are upgrading or installing any type of patch, at that time we have some delays."
"IBM QRadar could improve the plugins and threat detection."
"I would like to see some artificial intelligence and alternative solutions."
"I don't give it a 10 because it is something we have to request. I would love it if UBA was included out of the box like Microsoft."
"It would be better if it were more stable and more secure. The price for maintenance could be better. It's too high. In the next release, I think they should focus on the price and the operation."
Fortinet FortiSIEM is ranked 8th in Security Information and Event Management (SIEM) with 63 reviews while IBM Security QRadar is ranked 4th in Security Information and Event Management (SIEM) with 198 reviews. Fortinet FortiSIEM is rated 7.6, while IBM Security QRadar is rated 8.0. The top reviewer of Fortinet FortiSIEM writes "It's cheaper than other solutions with the same features but lacks integration with many third-party vendors". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Fortinet FortiSIEM is most compared with Splunk Enterprise Security, LogRhythm SIEM, Wazuh, ThousandEyes and PRTG Network Monitor, whereas IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, LogRhythm SIEM, Elastic Security and Sentinel. See our Fortinet FortiSIEM vs. IBM Security QRadar report.
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