We performed a comparison between Fortinet FortiToken and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The integrated Fortinet security with the app that allows you to easily do the two-factor authentication is most valuable."
"Fortinet FortiToken provides security and authenticates that the right external people are working with a company's system."
"Fortinet FortiToken is used for double factor authentication."
"Its ease of installation is most valuable. It took me five minutes, and it was up and running. It didn't take me that long. The installation on the cell phones is pretty simple."
"The tool's support is the best."
"We like the mobile FortiToken."
"The initial setup is easy. You receive a QR code via email, scan it, and add it. No complicated procedures involved."
"I would rate the overall solution an eight out of ten. The solution is a smart product that anyone can easily access and manage. The solution is a good product for multi-factor authentication and to secure remote authentication in the corporate environment."
"It offers more platform support, like Apple, Android, and Microsoft."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"Cloud-based service and management."
"It is easy to use."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"The VPN we are using is good and working quite well."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"Its reporting should be better. The reporting feature is missing. I don't have any reporting of who has done what, what has failed, and what didn't work."
"The problem is that our customers create budgets annually based on the figures at the beginning of the fiscal year. Our customers get annoyed when the price is adjusted in the middle of the year. I understand that it's a difficult time, and price increases make sense for hardware devices. However, FortiToken is a software product, so it shouldn't be affected by factors like chip shortages or supply chain issues. Software solutions should have more transparent and predictable pricing."
"Fortinet support has some room for improvement. It has taken a long time to resolve some issues or find a workaround."
"The solution could introduce a mobile application instead of a physical product."
"Support is a pain point in Bangladesh because there aren't many experienced Fortinet engineers in this country. It's easier to find one certified in Cisco, Palo Alto, or Juniper."
"The app could be improved so that you don't have to actually type in the code. It would be great if you can just do a prompt or push similar to the way Duo does."
"Maybe the price could be improved, and the integration could be better. But the integration is different from the authenticator side."
"The solution works well. We have nothing to complain about."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"It is challenging to use when installing a new version."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
Fortinet FortiToken is ranked 4th in Authentication Systems with 19 reviews while Symantec VIP Access Manager is ranked 15th in Authentication Systems with 15 reviews. Fortinet FortiToken is rated 8.2, while Symantec VIP Access Manager is rated 8.2. The top reviewer of Fortinet FortiToken writes "A stable and scalable solution that provides an affordable and perpetual license". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". Fortinet FortiToken is most compared with Fortinet FortiAuthenticator, Microsoft Entra ID, Cisco Duo, Yubico YubiKey and RSA SecurID Access, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey, RSA SecurID Access and Okta Workforce Identity. See our Fortinet FortiToken vs. Symantec VIP Access Manager report.
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