We performed a comparison between Fortra's Powertech Identity & Access Manager and PingID based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"It is a scalable solution...It is a stable solution."
"The solution is stable. We haven't experienced any bugs or glitches."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
"PingID would benefit from a better user interface for integration."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"In the beginning, the initial setup was very complex."
"The management console needs to be improved. PingID should revise it."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"The solution should allow for better integration with other platforms and the UBT."
Earn 20 points
Fortra's Powertech Identity & Access Manager is ranked 39th in Privileged Access Management (PAM) while PingID is ranked 7th in Authentication Systems with 14 reviews. Fortra's Powertech Identity & Access Manager is rated 5.0, while PingID is rated 8.4. The top reviewer of Fortra's Powertech Identity & Access Manager writes "Inexperienced support for old product, but good flexibility for use case customization". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". Fortra's Powertech Identity & Access Manager is most compared with , whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID.
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