We performed a comparison between Fortra's Powertech Identity & Access Manager and One Identity Manager based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"It is flexible with APIs and the customizing of a portal."
"We have been able to make our help desk self-sufficient by giving them role-based access. We have been able to reduce service dependency by 40% to 50%."
"Quest One IDM allows for large customization."
"It's very easy to roll out."
"With this product, we been able to bring together HR, IT, and lifecycle management. It is very helpful for managing the Joiner/Mover/Leaver process. We also use it for compliance on all the audits which are around."
"The most valuable feature for me is the built-in security, which is the best that I have seen."
"The company policies feature is really good because in workflows you can check whether the policies are all working."
"The solution does lots of things that we did manually before."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
"It is a large solution where you need to learn how to work in a certain way for it to provide the best benefit."
"The user experience is good, but it can be improved. There are a lot of features in the administration part, and they need better documentation. For example, they need to explain the main reason for a feature, and what the tables are in the database. It needs better documentation about all the features that are in the solution."
"The product's GUI could be more user-friendly."
"Right now, they run an on-prem solution. Our preferred solution for cloud is Azure. So, we have yet to determine how we want to take this forward, because at this time, we are only using Graph APIs to do some Azure-related actions."
"One Identity has a self-service portal but many customers need a helpdesk where they can go in and request. To make that happen we need to do a lot of customization. Maybe that could be improved..."
"Make the logging and debugging easier to find, because I'm always confused, "Where do I have to go to turn this log on if I want to see it?""
"The web interface has room for improvement. It could be more performant and the design of the web interface is relatively complicated. It could be simplified."
"One area that could be improved is the speed of performance - it's often a bit slower because of the size of its database."
Earn 20 points
Fortra's Powertech Identity & Access Manager is ranked 39th in Privileged Access Management (PAM) while One Identity Manager is ranked 3rd in Identity Management (IM) with 74 reviews. Fortra's Powertech Identity & Access Manager is rated 5.0, while One Identity Manager is rated 8.0. The top reviewer of Fortra's Powertech Identity & Access Manager writes "Inexperienced support for old product, but good flexibility for use case customization". On the other hand, the top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". Fortra's Powertech Identity & Access Manager is most compared with , whereas One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and ForgeRock.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.