We performed a comparison between Fortra's Powertech Identity & Access Manager and Securonix Next-Gen SIEM based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"One of the most valuable features is the integration of all types of data sources to extract relevant information regarding events. It is a good solution when it comes to the correlations that it makes within all the data handled in our company."
"We can customize our use cases with the tools provided by Securonix. It is an excellent tool that can ingest data in different ways and is very flexible."
"The most valuable feature is that it works on user behavior and event rarities."
"Risk scoring was nice. We could exactly see which user had the highest risk score, and then we could pick it up and work on it."
"The big data security analytics platform, structured and unstructured data analytics, and user and entity behavior analytics provided by the product are probably the best in the industry."
"[The solution has] incident-management or case-management functionality. If someone were to download a high number and we decided we needed to investigate it, I could open a case right in the tool. It would be able to directly reference the data that they downloaded and we could open and shut the case directly in the tool, as well as report from it."
"The customizability of the tool is valuable. We are able to customize the use cases and create them easily without a large amount of Securonix assistance. It's very flexible. We do not have to rely on Professional Services to modify or create a new use case."
"I rate the technical support a nine out of ten. They're friendly. Whenever we have a P1 issue, we write an email and our issue is resolved in one or two hours."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
"We have compliance needs. We have investigation needs. And we have situations where an analyst needs to look at threats. These three things require a different view of how they look at the threats. What would be good is to have Securonix create three different views of their Security Command Center so that, depending on the persona of the person logging in, they'd get the relevant data they need and not see everything."
"It takes too long to generate Spotter reports. For example, a 90-day report is around 100 megabytes. That takes a while, but a one-day report can be generated in a few seconds. We would be happy if they sped up the process."
"One aspect that could be improved is the pricing of the product in Brazil."
"Sometimes, there is instability in the data in terms of the customization of the time. I have sometimes observed discrepancies in the data, which is something they should work on. They should bring more stability to time customization. If we are seeing a particular data, when we change the time zone, there should be the same data. There should not be any discrepancy."
"There is room for improvement in the product's integration with ServiceNow and in the reporting features."
"We would like to see better integration with other products."
"We would like a little more face-to-face training. Securonix has several tutorials on its website, but we want there to be a person in Colombia who does training or workshops to give us a better understanding of the platform."
"One of the things they can improve on a little bit is the usability side, to make some things simpler... The tool does have a lot of knobs, you can turn a lot of things on and off and you can change things. Sometimes, it can become a little overwhelming. They should remove some confirmation options and make it simpler for the less mature customers and people who are still trying to grasp it."
Earn 20 points
Fortra's Powertech Identity & Access Manager is ranked 37th in Privileged Access Management (PAM) while Securonix Next-Gen SIEM is ranked 7th in Security Information and Event Management (SIEM) with 27 reviews. Fortra's Powertech Identity & Access Manager is rated 5.0, while Securonix Next-Gen SIEM is rated 8.6. The top reviewer of Fortra's Powertech Identity & Access Manager writes "Inexperienced support for old product, but good flexibility for use case customization". On the other hand, the top reviewer of Securonix Next-Gen SIEM writes "Spotter tool has helped us eliminate many hours required to manually create link analysis diagrams". Fortra's Powertech Identity & Access Manager is most compared with , whereas Securonix Next-Gen SIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Microsoft Sentinel, LogRhythm SIEM and Exabeam Fusion SIEM.
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