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Astound Hosted Voice vs Freshcaller comparison

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Astound Hosted Voice

Read 10 Astound Hosted Voice reviews
164 views|62 comparisons
90% willing to recommend
Freshworks Logo

Freshcaller

43 views|31 comparisons
Buyer's Guide
Hosted and Cloud Based VoIP
March 2024
Executive Summary

We performed a comparison between Astound Hosted Voice and Freshcaller based on real PeerSpot user reviews.

Find out what your peers are saying about Spectrum Enterprise, RingCentral, Comcast Business and others in Hosted and Cloud Based VoIP.
To learn more, read our detailed Hosted and Cloud Based VoIP Report (Updated: March 2024).
Download the complete report
768,415 professionals have used our research since 2012.
Featured Review
Bracey Fuenzalida
Admin features make it easy to customize and change, while Voicemail Transcription is fast and accurate
The speed of delivery, whether it's a transcription notice or it's something that needs to be done on the server side - something that goes beyond... Read more →
Use Freshcaller?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The solution is saving our company money, based on the initial, up-front cost that would normally be required. The monthly ongoing cost is comparable to prior solutions."
  • "The pricing is fairly fair... We had a really good rep and she did a great job of working out a contract and a pricing solution that was acceptable..."
  • "Pricing is great. If you're not careful enough, you might just order too many. For the service, the price is right. When you design it, if you mess up and you realize you really need then more lines, the price is negligible."
  • "RCN, as part of the deal, leased us phones at a reasonable price and each line was extremely reasonable as well."
  • "The pricing is very fair. They have very good pricing."
  • "It's very affordable. We're very happy with the pricing."
  • "We felt that pricing was fair because we chose RCN over quotes from several companies. It was reasonable..."
  • "We're okay with the pricing and licensing... It's based on the number of extensions."

    • More Astound Hosted Voice Pricing and Cost Advice →

    Information Not Available
    Ranking
    9th
    out of 24 in Hosted and Cloud Based VoIP
    Views
    164
    Comparisons
    62
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    15th
    out of 24 in Hosted and Cloud Based VoIP
    Views
    43
    Comparisons
    31
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Buyer's Guide
    Hosted and Cloud Based VoIP
    March 2024
    Download Free Report
    Find out what your peers are saying about Spectrum Enterprise, RingCentral, Comcast Business and others in Hosted and Cloud Based VoIP. Updated: March 2024.
    DOWNLOAD NOW
    768,415 professionals have used our research since 2012.
    Comparisons
    Learn More
    Astound
    Freshworks
    Overview

    Astound Hosted Voice is a fully managed cloud-based solution delivered over our wholly owned, fiber-rich network that offers advanced unified communications customized to fit your organization’s specific needs. It offers intuitive features that helps improve productivity while providing flexible, cost-effective pay-as-you-go features to fit any budget. Astound Hosted Voice is a completely scalable solution with unlimited nationwide calling, predictable monthly costs, and offers easily customized call and administration tools.

    Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their call centers in a matter of minutes. By virtue of being a cloud-based call center software, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 3000+ customers, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

    Sample Customers
    Citi Open Tournament
    Untappd, Travix,The Dutch label Shop,Blyss, Loupen
    Top Industries
    REVIEWERS
    Healthcare Company25%
    Legal Firm25%
    Educational Organization13%
    University13%
    No Data Available
    Company Size
    REVIEWERS
    Small Business75%
    Midsize Enterprise25%
    No Data Available
    Buyer's Guide
    Hosted and Cloud Based VoIP
    March 2024
    Download Free Report
    Find out what your peers are saying about Spectrum Enterprise, RingCentral, Comcast Business and others in Hosted and Cloud Based VoIP. Updated: March 2024.
    DOWNLOAD NOW
    768,415 professionals have used our research since 2012.

    Astound Hosted Voice is ranked 9th in Hosted and Cloud Based VoIP while Freshcaller is ranked 15th in Hosted and Cloud Based VoIP. Astound Hosted Voice is rated 9.0, while Freshcaller is rated 0.0. The top reviewer of Astound Hosted Voice writes "Admin features make it easy to customize and change, while Voicemail Transcription is fast and accurate". On the other hand, Astound Hosted Voice is most compared with , whereas Freshcaller is most compared with Amazon Connect.

    See our list of best Hosted and Cloud Based VoIP vendors.

    We monitor all Hosted and Cloud Based VoIP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.