Compare Freshcaller vs. RCN Hosted Voice

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108 views|68 comparisons
RCN Hosted Voice Logo
660 views|34 comparisons
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Pricing and Cost Advice
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"We're okay with the pricing and licensing... It's based on the number of extensions.""We looked at about five or six other companies but when RCN came in, they beat everybody hands-down, on both the features and on the dollars side. It prompted our people to say they hadn't seen numbers so low for the services you get.""For us, the monthly price was 38 percent lower. We were paying somewhere between $5,600 and $5,800 every month for voice and data. We got it down to about $4,000 with tax."

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457,459 professionals have used our research since 2012.
Ranking
Views
108
Comparisons
68
Reviews
0
Average Words per Review
0
Rating
N/A
Views
660
Comparisons
34
Reviews
3
Average Words per Review
2,276
Rating
9.3
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Overview

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their call centers in a matter of minutes. By virtue of being a cloud-based call center software, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 3000+ customers, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

RCN Hosted Voice is a fully managed cloud-based solution delivered over our wholly owned, fiber-rich network that offers advanced unified communications customized to fit your organization’s specific needs. It offers intuitive features that helps improve productivity while providing flexible, cost-effective pay-as-you-go features to fit any budget. RCN Hosted Voice is a completely scalable solution with unlimited nationwide calling, predictable monthly costs, and offers easily customized call and administration tools.

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Sample Customers
Untappd, Travix,The Dutch label Shop,Blyss, LoupenCiti Open Tournament
Company Size
No Data Available
REVIEWERS
Small Business86%
Midsize Enterprise14%

Freshcaller is ranked 14th in Hosted and Cloud Based VoIP while RCN Hosted Voice is ranked 1st in Hosted and Cloud Based VoIP with 2 reviews. Freshcaller is rated 0.0, while RCN Hosted Voice is rated 9.6. On the other hand, the top reviewer of RCN Hosted Voice writes "Admin features make it easy to customize and change, while Voicemail Transcription is fast and accurate". Freshcaller is most compared with , whereas RCN Hosted Voice is most compared with .

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