Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their call centers in a matter of minutes. By virtue of being a cloud-based call center software, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 3000+ customers, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.
Vonage Business delivers feature-rich and affordable business VoIP plans that are best for small to medium-sized businesses, providing powerful communication platforms and tools to help them succeed. Vonage's cloud communication solutions are flexible, scalable, and easy to set up, making the move to VoIP easy for new and existing customers.
Freshcaller is ranked 10th in Hosted and Cloud Based VoIP while Vonage is ranked 6th in Hosted and Cloud Based VoIP. Freshcaller is rated 0.0, while Vonage is rated 0.0. On the other hand, Freshcaller is most compared with Amazon Connect, whereas Vonage is most compared with Spectrum Hosted Voice and Comcast Business VoiceEdge.
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