We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It was definitely not expensive. It was two grand or maybe three grand total for a year. It has just straight and simple standard licensing fees. There is no additional fee."
Earn 20 points
Managing your business and providing excellent support shouldn’t bog you down. MSP Manager’s ease of use will free your team to deliver on your promise of great service.
Freshdesk is ranked 12th in Help Desk Software with 2 reviews while N-able MSP Manager is ranked 32nd in Help Desk Software. Freshdesk is rated 9.6, while N-able MSP Manager is rated 0.0. The top reviewer of Freshdesk writes "Solid, good price, simple to use, and requires negligible training effort". On the other hand, Freshdesk is most compared with ServiceNow, JIRA Service Management, Zendesk Guide, Microsoft Dynamics CRM and TeamViewer Servicecamp, whereas N-able MSP Manager is most compared with ServiceNow, ManageEngine ServiceDesk Plus, JIRA Service Management, Salesforce Service Cloud and SolarWinds Web Help Desk.
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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.