We performed a comparison between Freshdesk and Pitney Bowes Portrait based on real PeerSpot user reviews.
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Freshdesk is ranked 1st in Customer Experience Management with 27 reviews while Pitney Bowes Portrait is ranked 15th in Data Mining. Freshdesk is rated 8.4, while Pitney Bowes Portrait is rated 0.0. The top reviewer of Freshdesk writes "Incredibly user-friendly, flexible, and affordable". On the other hand, the top reviewer of Pitney Bowes Portrait writes "First Look – Pitney Bowes Software update". Freshdesk is most compared with JIRA Service Management, ServiceNow, Microsoft Dynamics CRM, Spiceworks and BMC Helix ITSM, whereas Pitney Bowes Portrait is most compared with .
We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.