We performed a comparison between Freshdesk and Khoros Social Media Management based on real PeerSpot user reviews.
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Freshdesk is ranked 1st in Customer Experience Management with 27 reviews while Khoros Social Media Management is ranked 6th in Social Media Management Solutions. Freshdesk is rated 8.4, while Khoros Social Media Management is rated 0.0. The top reviewer of Freshdesk writes "Incredibly user-friendly, flexible, and affordable". On the other hand, Freshdesk is most compared with JIRA Service Management, ServiceNow, Microsoft Dynamics CRM, Spiceworks and BMC Helix ITSM, whereas Khoros Social Media Management is most compared with Sprinklr.
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