Compare Freshdesk vs. Teamwork Desk

Freshdesk is ranked 25th in Help Desk Software while Teamwork Desk is ranked 32nd in Help Desk Software. Freshdesk is rated 0, while Teamwork Desk is rated 0. On the other hand, Freshdesk is most compared with ServiceNow, JIRA Service Desk and Freshservice, whereas Teamwork Desk is most compared with Zendesk and Freshdesk.
Cancel
You must select at least 2 products to compare!
Freshdesk Logo
2,878 views|2,305 comparisons
Teamwork Desk Logo
156 views|136 comparisons
Ranking
25th
out of 44 in Help Desk Software
Views
2,878
Comparisons
2,305
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
32nd
out of 44 in Help Desk Software
Views
156
Comparisons
136
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: January 2020.
399,757 professionals have used our research since 2012.
Top Comparisons
Compared 20% of the time.
Compared 19% of the time.
Compared 9% of the time.
Compared 56% of the time.
Compared 44% of the time.
Learn
Freshworks
Teamwork
Overview
Freshdesk is a full-fledged cloud based customer support solution that offers everything a business needs to deliver exceptional support. Unlike competing products with steep pricing tiers and hidden strings, Freshdesk is priced affordably, and is free forever for the first three agents. Built with an emphasis on usability, Freshdesk offers all the tools a company needs to wow its customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations and a lot more. From startups to enterprises, more than 80,000 businesses of all sizes use Freshdesk to streamline their support processes. Freshdesk is part of the Freshworks product family, whose products include Freshservice IT Service Management Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Teamwork Desk has all the features your team needs to provide world-class customer support with a personal touch. Desk is function-rich software that gives you every advantage in managing your inbound communication and each ticket, from the moment it arrives to the time it’s solved, all while being invisible to customers. Desk is an all-round support hub for inbound communication and help doc creation, allowing you to be helpful 24/7. Measure what matters —customer happiness, team productivity and traffic channels. Seamless integration with Teamwork Projects and the tools you already know and love. Try Teamwork Desk for free for 30 days—no credit card details required.
Offer
Learn more about Freshdesk
Learn more about Teamwork Desk
Sample Customers
Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Information Not Available
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: January 2020.
399,757 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.