We performed a comparison between Freshdesk and Vertical Solutions VContactCenter based on real PeerSpot user reviews.
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Freshdesk is ranked 1st in Customer Experience Management with 27 reviews while Vertical Solutions VContactCenter is ranked 19th in CRM Customer Engagement Centers. Freshdesk is rated 8.4, while Vertical Solutions VContactCenter is rated 0.0. The top reviewer of Freshdesk writes "Incredibly user-friendly, flexible, and affordable". On the other hand, Freshdesk is most compared with JIRA Service Management, ServiceNow, Microsoft Dynamics CRM, BMC Helix ITSM and ManageEngine ServiceDesk Plus, whereas Vertical Solutions VContactCenter is most compared with .
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