We performed a comparison between Freshsales and salesforce.com Desk.com [EOL] based on real PeerSpot user reviews.
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Freshsales is ranked 20th in CRM with 5 reviews while salesforce.com Desk.com [EOL] doesn't meet the minimum requirements to be ranked in CRM. Freshsales is rated 7.8, while salesforce.com Desk.com [EOL] is rated 4.0. The top reviewer of Freshsales writes "Helps to manage sales pipeline". On the other hand, the top reviewer of salesforce.com Desk.com [EOL] writes "Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier. ". Freshsales is most compared with monday.com and Blackbaud CRM, whereas salesforce.com Desk.com [EOL] is most compared with .
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