Compare Freshsales vs. Zoho CRM

Freshsales is ranked 15th in CRM while Zoho CRM is ranked 11th in CRM. Freshsales is rated 0, while Zoho CRM is rated 0. On the other hand, Freshsales is most compared with Zoho CRM, Pipedrive and Salesforce Sales Cloud, whereas Zoho CRM is most compared with Freshsales, Microsoft Dynamics CRM and Talisma CRM.
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Freshsales Logo
559 views|490 comparisons
Zoho CRM Logo
1,090 views|953 comparisons
Ranking
15th
out of 54 in CRM
Views
559
Comparisons
490
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
11th
out of 54 in CRM
Views
1,090
Comparisons
953
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 57% of the time.
Compared 24% of the time.
Compared 13% of the time.
Compared 29% of the time.
Compared 17% of the time.
Compared 9% of the time.
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Freshworks
Zoho
Overview

Freshsales is a single solution CRM designed for high-growth, high-velocity sales teams. The software includes integrated phone and email, user behaviour tracking, and lead scoring on one platform. Users can track events and manage a visual sales pipeline, as well as view custom reports and analytics. Email tracking features enable users to know when and how many times an email was opened, or a link was clicked on. Users can effectively engage with prospects by targeting the next set of email actions, and create personalised sales campaigns from email templates. Insightful email metrics tell users which emails are performing well and which aren’t. The Awaiting Response feature automatically lists contacts that need to be replied to. Freshsales enables direct calling with a simple click on a contact’s phone number. The solution records the entire conversation history including email conversations in one place. Users can add notes, schedule tasks, as well as make appointments. Freshsales also offers personalised welcome and voicemail messages for greeting customers. In-depth customer insights on prospects allow users to plan relevant conversations, and keep track of touch points using the activity timeline. Freshsales collects data and segments activities based on a contact’s behaviour. Users can get perspective on leads with advanced lead scoring, and prioritises important follow-ups. The visual sales pipeline provides complete visibility of deals across various stages. Users can sort and filter by close dates, helping to make more guided decisions for climbing up the sales ladder. Freshsales’ drag and drop navigation tool enables users to move deals across the sales pipeline into any stage. Users can call or email prospects directly from the deals dashboard for a non-interruptive workflow. Visual sales reports and revenue analytics monitor sales progress and identify successful campaigns by source, sales rep, territory, and more. Freshsales mobile apps for iOS and Android let users access deals while on-the-move and stay up-to-date on prospects at all times. Freshsales is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.

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Sample Customers
Caratlane, Pykih, Buying Show, INTUO, WallyPark, Exploring Vacations, Raved, Forest, Ascendore, MagePlaza, Vacasa, JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
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