We performed a comparison between Freshservice and Moveworks based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.Earn 20 points
Freshservice is ranked 5th in Help Desk Software with 29 reviews while Moveworks is ranked 3rd in AI-Powered Chatbots. Freshservice is rated 8.0, while Moveworks is rated 0.0. The top reviewer of Freshservice writes "Provides excellent traceability along with improved efficiency and reliability". On the other hand, Freshservice is most compared with ServiceNow, JIRA Service Management, Zendesk, Microsoft Project and PagerDuty Operations Cloud, whereas Moveworks is most compared with ServiceNow Virtual Agent, ServiceNow, Aisera AI Service Desk, Espressive Barista and Aisera AI Customer Service.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.