Freshservice vs. Samanage

Freshservice is ranked 11th in Help Desk Software with 2 reviews vs Samanage which is ranked 27th in Help Desk Software. The top reviewer of Freshservice writes "The most valuable aspect of the solution is the user experience". Freshservice is most compared with ServiceNow, Freshdesk and Samanage. Samanage is most compared with ServiceNow, Freshservice and Zendesk.
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Quotes From Members Comparing Freshservice vs. Samanage

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291,675 professionals have used our research since 2012.
Ranking
RANKING
Views
3,613
Comparisons
1,303
Reviews
1
Followers
682
Avg. Rating
6.0
Views
1,639
Comparisons
980
Reviews
0
Followers
253
Avg. Rating
N/A
Top Comparisons
Top Comparisons
Compared 12% of the time.
Compared 12% of the time.
Compared 10% of the time.
See more Freshservice competitors »
Compared 30% of the time.
Compared 13% of the time.
Compared 4% of the time.
See more Samanage competitors »
Website/Video
Website/VideoFreshworks
Samanage
Overview
Overview

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 13000 SMB, mid-market, and enterprise customers worldwide. Freshservice is designed using ITIL best practice to help IT organizations focus on what’s most important – exceptional service delivery and customer satisfaction. Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

"Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "
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Sample Customers
Sample CustomersSinclair Broadcast GroupWestern CarriersJudson UniversityGolf CanadaTravixProxamaPaymentezReady Auto TransportSXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
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291,675 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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