Freshservice vs. Samanage

Freshservice is ranked 10th in Help Desk Software with 2 reviews vs Samanage which is ranked 23rd in Help Desk Software. The top reviewer of Freshservice writes "The most valuable aspect of the solution is the user experience". Freshservice is most compared with ServiceNow, Freshdesk and Samanage. Samanage is most compared with ServiceNow, Freshservice and Zendesk.
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Quotes From Members Comparing Freshservice vs. Samanage

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302,095 professionals have used our research since 2012.
Ranking
Views
3,762
Comparisons
1,131
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1
Followers
588
Avg. Rating
6.0
Views
1,712
Comparisons
842
Reviews
0
Followers
235
Avg. Rating
N/A
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0
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0
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1
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1
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5.0
Top Comparisons
Compared 13% of the time.
Compared 12% of the time.
Compared 9% of the time.
See more Freshservice competitors »
Compared 30% of the time.
Compared 13% of the time.
Compared 4% of the time.
See more Samanage competitors »
Compared 25% of the time.
Website/Video
Freshworks
Samanage
Null Vendor
Overview

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 13000 SMB, mid-market, and enterprise customers worldwide. Freshservice is designed using ITIL best practice to help IT organizations focus on what’s most important - exceptional service delivery and customer satisfaction. Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. - with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

"Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "
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Sample Customers
Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
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