FullStory vs Oracle WebCenter comparison

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148 views|111 comparisons
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38 views|29 comparisons
70% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between FullStory and Oracle WebCenter based on real PeerSpot user reviews.

Find out what your peers are saying about Freshworks, Qualtrics, ServiceNow and others in Customer Experience Management.
To learn more, read our detailed Customer Experience Management Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
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Quotes From Members
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Pricing and Cost Advice
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  • "The price needs to be lowered."
  • "The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."
  • "WebCenter's pricing is on the higher side."
  • More Oracle WebCenter Pricing and Cost Advice →

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    Top Answer:WebCenter's interface is very user-friendly.
    Top Answer:WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.
    Ranking
    Views
    148
    Comparisons
    111
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    38
    Comparisons
    29
    Reviews
    1
    Average Words per Review
    189
    Rating
    7.0
    Comparisons
    Also Known As
    WebCenter, FatWire
    Learn More
    Overview

    Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers.

    FullStory takes a fundamentally different approach to understanding your customer experience. One tiny script unlocks pixel-perfect playback, automatic insights, funnel analytics, and robust search and segmentation – all without the need to manually tag your site’s code.

    FullStory’s playback perfectly captures even the gnarliest single-page apps built on any JavaScript framework. They’re not just videos either, our playbacks are fully-working recreation of your site, code and all, so they look great on any size screen and no detail is ever lost, no matter how tiny. A/B testing? Dynamic URLs? No problem. Our recordings present a 100% faithful recreation of the site as your customer experienced it.

    Plus, we capture the entire DOM and all assets, mutations and customer actions. That’s way more than any other playback or CX tool. Every click, keypress, page transition and more, all automatically indexed (without the need for manual tagging) so you can search on anything at anytime.

    By capturing more customer experience data than any other solution in one powerful, easy-to-use platform, FullStory is able to empower everyone in an organization to help build the best online experience for their customers.

    Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies. 

    Sample Customers
    VP of Customer Experience, VP of Customer Support, Chief Technology Officer
    Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
    Top Industries
    No Data Available
    REVIEWERS
    Pharma/Biotech Company22%
    Financial Services Firm22%
    Healthcare Company11%
    Marketing Services Firm11%
    VISITORS READING REVIEWS
    Computer Software Company14%
    University9%
    Financial Services Firm9%
    Government7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise11%
    Large Enterprise62%
    Buyer's Guide
    Customer Experience Management
    April 2024
    Find out what your peers are saying about Freshworks, Qualtrics, ServiceNow and others in Customer Experience Management. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    FullStory is ranked 12th in Customer Experience Management while Oracle WebCenter is ranked 20th in Customer Experience Management with 12 reviews. FullStory is rated 0.0, while Oracle WebCenter is rated 7.0. On the other hand, the top reviewer of Oracle WebCenter writes "Has a user-friendly interface but performance is not up to scratch". FullStory is most compared with Adobe Web Experience Management, whereas Oracle WebCenter is most compared with Oracle Content Management, SharePoint, Adobe Experience Manager, WebLogic Suite and Liferay Digital Experience Platform.

    See our list of best Customer Experience Management vendors.

    We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.