FullStory vs SDL Tridion DX comparison

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148 views|111 comparisons
SDL Logo
502 views|482 comparisons
Executive Summary

We performed a comparison between FullStory and SDL Tridion DX based on real PeerSpot user reviews.

Find out what your peers are saying about Freshworks, Qualtrics, ServiceNow and others in Customer Experience Management.
To learn more, read our detailed Customer Experience Management Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Ranking
Views
148
Comparisons
111
Reviews
0
Average Words per Review
0
Rating
N/A
10th
Views
502
Comparisons
482
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Customer Experience Management
April 2024
Find out what your peers are saying about Freshworks, Qualtrics, ServiceNow and others in Customer Experience Management. Updated: April 2024.
767,847 professionals have used our research since 2012.
Comparisons
Also Known As
Tridion
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Overview

Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers.

FullStory takes a fundamentally different approach to understanding your customer experience. One tiny script unlocks pixel-perfect playback, automatic insights, funnel analytics, and robust search and segmentation – all without the need to manually tag your site’s code.

FullStory’s playback perfectly captures even the gnarliest single-page apps built on any JavaScript framework. They’re not just videos either, our playbacks are fully-working recreation of your site, code and all, so they look great on any size screen and no detail is ever lost, no matter how tiny. A/B testing? Dynamic URLs? No problem. Our recordings present a 100% faithful recreation of the site as your customer experienced it.

Plus, we capture the entire DOM and all assets, mutations and customer actions. That’s way more than any other playback or CX tool. Every click, keypress, page transition and more, all automatically indexed (without the need for manual tagging) so you can search on anything at anytime.

By capturing more customer experience data than any other solution in one powerful, easy-to-use platform, FullStory is able to empower everyone in an organization to help build the best online experience for their customers.

Combining the best of Web Content Management (WCM) and Structured Content Management (CCMS) with translation technology, SDL Tridion DX uniquely integrates SDL Tridion Sites, rebranded from SDL Web and, SDL Tridion Docs, rebranded from SDL Knowledge Center, to define digital experiences on a global scale.

SDL Tridion DX enables content publishing for all audiences no matter what location, language or touchpoint, supported by artificial intelligence and machine learning. Both marketing and in-depth product content can be created, managed and delivered to eliminate the disconnects that characterize digital experiences today, to build brand equity across the entire customer journey.

Sample Customers
VP of Customer Experience, VP of Customer Support, Chief Technology Officer
Corona Direct, Kaeser Kompressoren
Top Industries
No Data Available
VISITORS READING REVIEWS
Financial Services Firm21%
Computer Software Company21%
Manufacturing Company6%
Healthcare Company6%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business13%
Midsize Enterprise10%
Large Enterprise78%
Buyer's Guide
Customer Experience Management
April 2024
Find out what your peers are saying about Freshworks, Qualtrics, ServiceNow and others in Customer Experience Management. Updated: April 2024.
767,847 professionals have used our research since 2012.

FullStory is ranked 12th in Customer Experience Management while SDL Tridion DX is ranked 10th in Web Content Management. FullStory is rated 0.0, while SDL Tridion DX is rated 0.0. On the other hand, FullStory is most compared with Adobe Web Experience Management, whereas SDL Tridion DX is most compared with Adobe Experience Manager, SharePoint, Magnolia CMS, Drupal and WordPress.

We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.