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Compare FullStory vs. WalkMe

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FullStory Logo
224 views|142 comparisons
WalkMe Logo
1,736 views|1,506 comparisons
Ranking
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224
Comparisons
142
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Views
1,736
Comparisons
1,506
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Overview

Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers.

FullStory takes a fundamentally different approach to understanding your customer experience. One tiny script unlocks pixel-perfect playback, automatic insights, funnel analytics, and robust search and segmentation – all without the need to manually tag your site’s code.

FullStory’s playback perfectly captures even the gnarliest single-page apps built on any JavaScript framework. They’re not just videos either, our playbacks are fully-working recreation of your site, code and all, so they look great on any size screen and no detail is ever lost, no matter how tiny. A/B testing? Dynamic URLs? No problem. Our recordings present a 100% faithful recreation of the site as your customer experienced it.

Plus, we capture the entire DOM and all assets, mutations and customer actions. That’s way more than any other playback or CX tool. Every click, keypress, page transition and more, all automatically indexed (without the need for manual tagging) so you can search on anything at anytime.

By capturing more customer experience data than any other solution in one powerful, easy-to-use platform, FullStory is able to empower everyone in an organization to help build the best online experience for their customers.

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Founded in 2011, WalkMe software is used by more than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies.

Learn more about WalkMe by visiting www.walkme.com

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Sample Customers
VP of Customer Experience, VP of Customer Support, Chief Technology Officer
More than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies: Amazon, Microsoft, T-Mobile, Cisco, CenturyLink, BMO, PayPal, Clarizen, Hulu, DB Schenker, Delta Air Lines
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider18%
Financial Services Firm10%
Energy/Utilities Company7%
Company Size
No Data Available
REVIEWERS
Small Business70%
Midsize Enterprise20%
Large Enterprise10%

FullStory is ranked 5th in Customer Experience Management while WalkMe is ranked 1st in Digital Adoption Platforms. FullStory is rated 0.0, while WalkMe is rated 0.0. On the other hand, FullStory is most compared with User Replay and IBM Watson Customer Experience Analytics, whereas WalkMe is most compared with SAP Litmos, Pendo, Oracle Guided Learning, AppLearn ADOPT and Google Analytics.

We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.