Google Workspace vs Microsoft Exchange comparison

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Google Logo
6,612 views|5,866 comparisons
95% willing to recommend
Microsoft Logo
5,455 views|4,726 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Google Workspace and Microsoft Exchange based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Google Workspace vs. Microsoft Exchange Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We value the collaboration levels that are offered. Having everything integrated in a single platform is a dream come true for us.""Good search features, reliable storage, and quick thinking.""Valuable features of the solution are that it's simple and effective.""Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.""It's more open than Microsoft and easy to use.""All the Microsoft Office features are available in Google Workspace.""It's certainly easier to meet. We have offices around the world and the ability to have a company meeting on Google Meet platform makes it a whole lot easier to actually have everybody virtually in one room at the same time.""The solution is easy to use, and you don't need a lot of knowledge for it."

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"Microsoft Exchange is a user-friendly product that is easy to manage and configure.""What I love about Microsoft Exchange is the good integration since 2013, particularly its integration with the calendar and other software such as Zoom, TeamViewer, AnyDesk, etc.""We've been using Exchange as an email platform. Our clients require multi-country, multi-regional email collaboration with controlled mail flow. The most valuable feature is the capability of message tracking and the protection of user data.""It's a very user-friendly application. The mail server is also valuable when compared to other services like SquirrelMail.""Our customers are satisfied with the features included in Microsoft Exchange.""The exchange functionalities are good.""The initial setup is very simple.""The initial setup was straightforward and fast."

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Cons
"There seems to be a bit of vulnerability on some operating systems, specifically on the iPhone. There isn't as much control as if a person is using an Android. That's a bit of a concern.""We noticed that sometimes when we forward emails to somebody, it is being relocated as part of the communication somewhere else. The traceability and other features should be improved.""For Google Docs, if you upload a Word document up to Google Docs, it could mess up your formatting quite a bit.""In Google Meet, there is no feature for recording a meeting. It should have a feature for recording.""If you use a name with a special character like a slash in the folder, it will crash the migration, with no warning. There is no pre-warning or anything to tell you that if you use characters in a file name that it will crash the migration.""Despite being an excellent platform, I would very much like Google Docs to be more compatible with Microsoft Word.""Improvements to G Suite would be the ability to collaborate more easily and better quality video compression in Google Meet.""It would be nice to have additional software, such as Microsoft Teams, since our basic edition, Google Meet, cannot record video."

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"The main problem with Microsoft products is that we're constantly required to install patches and fixes.""From a reliability perspective, they need to improve the search engine, it is not very powerful.""The only thing that could be improved is the pricing.""There are issues when you add your domain to Microsoft Tenant, and you try to create that. Which is a problem for me.""Microsoft Exchange could improve by adding artificial intelligence.""The platform could be more user-friendly.""For new users, it might take them some time to get used to the product.""I'd like the archiving process to be faster."

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Pricing and Cost Advice
  • "G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."
  • "Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."
  • "Traffic management tools may be required for larger setups and should be included in any pricing calculations."
  • "There are several areas where a G Suite implementation can reduce costs: lower license fees than some competing products, reduced hardware, and IT support costs."
  • "There are benefits that can provide a competitive advantage, e.g., improved productivity (with appropriate training), increased collaboration (with correct use of tools), flexible working - work from home or remote locations, easy to scale - fast onboarding of new employees, and ability to add and remove licenses, as required."
  • "We receive value for the price that we pay."
  • "The pricing is a bit on the higher side than normal. For a basic Google account it costs $100, but Enterprise is %150."
  • "The price per client within the business is too high."
  • More Google Workspace Pricing and Cost Advice →

  • "They are flexible when it comes to pricing, unlike most of the other vendors I have dealt with."
  • "It's working very well. There is no problem, but the price is not the best."
  • "Its price is okay."
  • "It's a little bit expensive."
  • "Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses. Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
  • "Microsoft doesn't have a unit price, it's based on the quantity, and they offer great discounts."
  • "We are currently using enterprise licenses for the solution. They are different pricing models available. There are individual, cloud-based, and enterprise licenses all with different pricing models. The larger the number of users, the lesser the price. For small to medium companies like us, we feel it is expensive."
  • "Its price is fair."
  • More Microsoft Exchange Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
    Top Answer:The cost is distributed among the hospitals. We pay annually. We receive corporate discounts. The pricing is reasonable.
    Top Answer:The solution could improve in a variety of ways, including: 1. If you don't have internet access then only you can access the end-to-end functionalities of the tool otherwise only limited… more »
    Top Answer:Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I… more »
    Top Answer:The initial setup was straightforward and fast.
    Top Answer:Compared to the other options in the market, the licensing costs attached to Microsoft Exchange seem reasonable.
    Ranking
    1st
    out of 24 in Email Applications
    Views
    6,612
    Comparisons
    5,866
    Reviews
    26
    Average Words per Review
    406
    Rating
    8.1
    3rd
    out of 24 in Email Applications
    Views
    5,455
    Comparisons
    4,726
    Reviews
    35
    Average Words per Review
    368
    Rating
    8.6
    Comparisons
    Also Known As
    G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
    Exchange, MS Exchange
    Learn More
    Overview

    Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

    As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

    Built to deliver the enterprise-grade security and reliability that businesses require, Microsoft Exchange provides email, calendar and contacts on your PC, phone and web browser.
    Sample Customers
    There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
    Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
    Top Industries
    REVIEWERS
    Computer Software Company30%
    Manufacturing Company13%
    University8%
    Marketing Services Firm5%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm7%
    Government7%
    Comms Service Provider6%
    REVIEWERS
    Financial Services Firm15%
    Computer Software Company13%
    Manufacturing Company13%
    Energy/Utilities Company9%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Comms Service Provider11%
    Government10%
    Financial Services Firm9%
    Company Size
    REVIEWERS
    Small Business62%
    Midsize Enterprise13%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise16%
    Large Enterprise51%
    REVIEWERS
    Small Business36%
    Midsize Enterprise25%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise20%
    Large Enterprise50%
    Buyer's Guide
    Google Workspace vs. Microsoft Exchange
    March 2024
    Find out what your peers are saying about Google Workspace vs. Microsoft Exchange and other solutions. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    Google Workspace is ranked 1st in Email Applications with 92 reviews while Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews. Google Workspace is rated 8.2, while Microsoft Exchange is rated 8.4. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, IceWarp and Google Cloud Storage, whereas Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and Superhuman. See our Google Workspace vs. Microsoft Exchange report.

    See our list of best Email Applications vendors and best Wireless Email vendors.

    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.