We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"G Suite and all of Google were the first to have a built-in multifactor authentication without needing to purchase another product."
"The Hangouts feature is the most valuable aspect of the solution for us."
"It's certainly easier to meet. We have offices around the world and the ability to have a company meeting on Google Meet platform makes it a whole lot easier to actually have everybody virtually in one room at the same time."
"Ability to co-edit and collaborate on content."
"The features we use quite a lot are the mail and Google Drive. We can store documents and share documents between both employees here, locally in Sweden, and we have an office in the US as well. It's a very easy way to share information and documents, and have online meetings and stuff with Google Meet. We use it quite a lot."
"In terms of email, I could probably do the same things with other programs, however, I find 90% of my usage is Gmail."
"The most valuable feature is that it is simple to use."
"It's a secure solution that enables you to choose those you wish to share with."
"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."
"The web interface is powerful and easy to use."
"The stability is good and keeps getting better with each new update."
"Good email solution and it's open-source."
"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."
"If you use a name with a special character like a slash in the folder, it will crash the migration, with no warning. There is no pre-warning or anything to tell you that if you use characters in a file name that it will crash the migration."
"The user interface, especially on Google Drive, could be better."
"Their tool called Sheets is the counterpart to Excel but it doesn't have the same functionality that Excel would have. So usually if somebody needs to go back to Excel or Office, it's because of Excel."
"Not all tools are available in the one facility."
"In the next release, I would like to see more encryption of documents, mail, and things like that. There should be a better way to encrypt mail and documents that are pushed through this system. That would be some improvement or additional features that could be good to have."
"The solution is not user-friendly and it doesn't integrate that well with Microsoft Office, which is one of the bigger business apps on the market, compared to Google Sheets and applications of that sort."
"The price could be reduced."
"Less customizations than there used to be."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"The solution could use more integration with third-party tools."
"There are some security issues."
"The solution could improve by making it easier to use."
"It's about $8.30 up a user per month."
"2,500 Rupees per month per user."
"Licensing costs are on a yearly basis."
"We normally purchase the license on a yearly basis."
"It's low in cost as compared to Office 365. There is an annual licensing cost."
"We pay a monthly subscription for the use of this solution."
"The pricing is very high, although I cannot tell if this is the result of the Indian vendors artificially inflating it."
"Approximately $6 per user, per month."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
Google Apps for Business is a cloud-based productivity suite which connects team members, allowing all users to work no matter where they are, using any device. Setup of Google Apps for Business is straightforward, and is simple to use and manage.
A big benefit of Google Apps for Business is that all products can be accessed using one Google log-in for each user, so only a single account set-up per user is required.
G Suite Enterprise is ranked 1st in Email Applications with 36 reviews while Zimbra Collaboration is ranked 3rd in Email Applications with 5 reviews. G Suite Enterprise is rated 8.2, while Zimbra Collaboration is rated 7.4. The top reviewer of G Suite Enterprise writes "Good email service, however, no technical support and needs to be more automated". On the other hand, the top reviewer of Zimbra Collaboration writes "It is light to manage and low-cost, but lacks storage management". G Suite Enterprise is most compared with Amazon WorkMail, ProtonMail, Microsoft Exchange Online, Amazon WorkDocs and IceWarp, whereas Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, Kerio Connect, IceWarp and HCL Domino. See our G Suite Enterprise vs. Zimbra Collaboration report.
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We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.