Compare Gainsight vs. Natero

Gainsight is ranked 1st in Customer Success Management while Natero is ranked 3rd in Customer Success Management. Gainsight is rated 0, while Natero is rated 0. On the other hand, Gainsight is most compared with Totango, Natero and ClientSuccess, whereas Natero is most compared with Gainsight.
Cancel
You must select at least 2 products to compare!
Gainsight Logo
557 views|413 comparisons
Natero Logo
131 views|98 comparisons
Ranking
Views
557
Comparisons
413
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
131
Comparisons
98
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 60% of the time.
Compared 14% of the time.
Compared 11% of the time.
Compared 100% of the time.
Learn
Gainsight
Natero
Overview

The most innovative companies in the world have joined the Customer Success movement and built their customer management processes on the award winning Gainsight platform. With Gainsight, your team can:

  •  Create customer communications at scale with Copilot
  •  Proactively demonstrate ROI with Success Plans
  •  Drive consistent action with Cockpit and Playbooks

With Gainsight's powerful Customer Success solution, you can turn your customers into your greatest advocates and your business's greatest advantage.

Natero Customer Success Platform provides the following:

  1.  Proactively Manage Customers- Natero's machine learning algorithms and rule-based alerts proactively identify the accounts that need your attention. Reach out to customers at risk of churn before they decide to leave. Know which customers are most likely to upgrade or convert from trial to paying. Natero evaluates hundreds of factors to accurately predict your customers' behavior.
  2. Operationalize Customer Success- Natero's intuitive workflows help you manage customer progress through onboarding, adoption and beyond. Know when key milestones are missed so you can guide your customers back to success. Provide consistent responses using standardized playbooks.
  3. Monitor Customer Health- Easily create and configure customer Health Scores with Natero. Pick your relevant metrics, such as product usage, custom KPIs, NPS, and much more. Weigh the importance of each metric to strike the right balance for your business.
Offer
Learn more about Gainsight
Learn more about Natero
Sample Customers
Clarizen, Workday, Adobe, RingCentral, BMC, Marketo, Informatica, HP, Box, DocuSign, Infor, NutanixRainforest, Geese, Freshdesk, LiftMatrix, WhiteHat Security, Union Metrics, You Visit, Lucid
We monitor all Customer Success Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.