Compare Genesys PureConnect vs. ShoreTel Sky

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Genesys PureConnect Logo
894 views|728 comparisons
ShoreTel Sky Logo
126 views|97 comparisons
Ranking
8th
Views
894
Comparisons
728
Reviews
0
Average Words per Review
0
Rating
N/A
15th
Views
126
Comparisons
97
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Interactive Intelligence Customer Interaction Center, CIC
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Overview

Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.

ShoreTel Sky have some useful features: ShoreTel Sky Communicator turns conference calls into active web sharing with video, presentation mode and more. ShoreTel Sky Mobility keeps you connected with deskphone features and functionality everywhere. ShoreTel Sky Advanced Application integrations amplify and enhance CRM and ERP functionality and ShoreTel Sky Contact Center improves the quality and quantity of profitable customer contacts.
Offer
Learn more about Genesys PureConnect
Learn more about ShoreTel Sky
Sample Customers
Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
Abacus Service Corporation, AIPAC, Airlie Womens Clinic, All Erection Crane And Rental Corporation, Aquent, Aspire, Bonobos, Brooklyn Brewery, Cable Scope, Caduceus
Top Industries
VISITORS READING REVIEWS
Comms Service Provider31%
Computer Software Company25%
Financial Services Firm8%
Insurance Company8%
No Data Available
Company Size
No Data Available
REVIEWERS
Small Business86%
Large Enterprise14%

Genesys PureConnect is ranked 8th in Unified Communications while ShoreTel Sky is ranked 15th in Unified Communications. Genesys PureConnect is rated 0.0, while ShoreTel Sky is rated 0.0. On the other hand, Genesys PureConnect is most compared with Genesys Cloud, 3CX Live Chat, Digium Asterisk, Kamailio SIP Server and Cisco Jabber, whereas ShoreTel Sky is most compared with Cisco Jabber.

See our list of best Unified Communications vendors and best IP Telephony & Unified Communications vendors.

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