Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.
Genesys PureConnect is ranked 5th in Workforce Engagement Management while Verint Workforce Engagement Cloud is ranked 3rd in Workforce Engagement Management. Genesys PureConnect is rated 0.0, while Verint Workforce Engagement Cloud is rated 0.0. On the other hand, Genesys PureConnect is most compared with Genesys Cloud, 3CX Live Chat, Digium Asterisk, Kamailio SIP Server and Cisco Jabber, whereas Verint Workforce Engagement Cloud is most compared with NICE Workforce Optimization, Calabrio WFM, Genesys Cloud, NICE Interaction Analytics and CallMiner Eureka.
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