We performed a comparison between Genesys Cloud CX and InterDialog Unified Contact Center based on real PeerSpot user reviews.
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Genesys Cloud CX is ranked 1st in Contact Center Platforms with 8 reviews while InterDialog Unified Contact Center is ranked 25th in Contact Center Platforms. Genesys Cloud CX is rated 9.0, while InterDialog Unified Contact Center is rated 0.0. The top reviewer of Genesys Cloud CX writes "No restrictions on what the solution can do; new integrations with other cloud solutions". On the other hand, Genesys Cloud CX is most compared with Genesys PureConnect, Amazon Connect, NICE CXone, Five9 and Cisco CCX, whereas InterDialog Unified Contact Center is most compared with .
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