We performed a comparison between Genesys Cloud CX and Vocalcom Hermes.Net based on real PeerSpot user reviews.
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Genesys Cloud CX is ranked 1st in Contact Center Platforms with 9 reviews while Vocalcom Hermes.Net is ranked 13th in Contact Center Infrastructure. Genesys Cloud CX is rated 9.0, while Vocalcom Hermes.Net is rated 0.0. The top reviewer of Genesys Cloud CX writes "No restrictions on what the solution can do; new integrations with other cloud solutions". On the other hand, Genesys Cloud CX is most compared with Genesys PureConnect, Amazon Connect, NICE CXone, Five9 and Mitel Contact Center Solutions, whereas Vocalcom Hermes.Net is most compared with .
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