We performed a comparison between Genpact Cora SeQuence and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The new reporting and the new dashboard features are really good."
"It is very stable. There is no downtime."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."
"This is a customizable product."
"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."
"The most valuable feature is the situational layer cake."
"It's a good tool for workflow automation."
"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."
"The stability has been good. We haven't had any issues."
"The design of the interface, in general, could be improved. It could be a bit more user-friendly."
"The setup and configuration is complex."
"Sometimes when we are patching some data from the database, we are getting added as a timeout."
"I would like to see Pega BPM improve the user experience."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"This is a quite expensive product."
"Its implementation in the public sector was a bit complex."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"Pega's technical support could be better."
"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."
Earn 20 points
Genpact Cora SeQuence is ranked 38th in Business Process Management (BPM) while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. Genpact Cora SeQuence is rated 8.6, while Pega BPM is rated 8.2. The top reviewer of Genpact Cora SeQuence writes "It is a very stable and scalable product without downtime". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Genpact Cora SeQuence is most compared with Appian, IBM BPM, Hubble and Tungsten TotalAgility, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Genpact Cora SeQuence vs. Pega BPM report.
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