GEP SMART vs SAP Ariba Procurement comparison

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Pros
"The AI tool definitely has learned from the information we've given it but also from some of the corrections that we've made. It may have auto-applied a classification and then we have gone in and corrected it, given it some feedback. With that, more and more, we are not having to touch the information once it gets processed. It's classifying it from the get-go in the correct category.""The spend module is really amazing and lightning-fast. It can give even the most novice of analysts access to the information needed and the ability to tweak it the way they want to see it. It has a lot of flexibility.""I love it because everything is done within the contract module. The previous tool that we had really acted more as a repository, whereas this is the lifecycle. Once a business owner gets to the point where they want to enter into a contractual relationship with a party, from that point, including the drafting of it through to the signature on it, it covers the lifecycle. It's from the beginning to the end to even the archiving. It's all done within the tool, including e-signature.""It's really simple to use. That's one of the reasons we chose GEP over some of the others. It's very Google-like. On the homepage, you just type whatever you need. And there are tabs that can come up if you're looking for a certain word or phrase...""In terms of ease of use, GEP has done a lot of work through its enhancements over the years to make the user experience more intuitive. There is a more standard-Amazon-like experience, where manuals and tutorials are not really required, simply because the user experience and what's on the screen are pretty intuitive.""The most valuable features are the sourcing and tendering processes.""It's user-friendly, in terms of the design of the tool.""The biggest selling point for us was having the contracts repository centralized for both systems. People are able to search for a contract. Typically, before they go out to bid or engage with a supplier, procurement folks come into GEP SMART and they search for a contract and check to see if there is an existing contract in place."

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"It is one of the best tools in the market.""The best features are the ease of use and the workflow management that allows me to understand every step in the approval process so that I can forecast the time through my request and its approval.""I like the guided buying features.""It is a stable solution.""Ariba allows us to manage our suppliers seamlessly."

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Cons
"We didn't like their dashboard initially, but they responded to that very well. They've given us some customizable dashboards and have also made it so that the dashboards can be exported into PDF and other formats, so that we can share them with the rest of the company... That was a weakness at the beginning, but one that they have responded to adequately and we're really pleased with the result.""I want to see continued investment in analytics and reporting.""I'd like to see drag-and-drop reporting. They have the old model for reports where you have to click the "run" button. The thing runs and then you have to export it to PowerPoint.""Their contracts module is kind of clunky and It took a while for them to correct some of the basic functionality, some of the "Contract Management 101" functions, but it seems to be coming around. It wasn't working the way we'd expected.""We had a lot of challenges and disagreements with SMART. It's been a long road, for sure, on the contract side. There is a little bit of pushback on their part when we need stuff done. Things aren't done very efficiently. I'm still waiting on some changes that were requested well over a year-and-a-half ago.""There are no mechanisms for them to check up on how they refresh their data. So oftentimes, when we go into the tool and we don't see something, we alert them and they say, "Oh, the data hasn't been refreshed, so we'll go ahead and refresh it," and then what we're looking for pops up. We should not have to be the ones to tell them they need to refresh. There should be a mechanism in place for that.""The manuals, especially the ones for the suppliers, are currently available only in English. If these can also be translated into different languages, that would be excellent.""While it captures all the fields and requirements, when any supplier updates or new supplier registration happens, then the supplier needs to update their bank details. Our IT team has made it so every half an hour the GEP SMART system will push the supplier to the Oracle Database. So, we have faced some problems, like bank details, etc. We addressed this issue with GEP. They are working on it to make bank details a mandatory field for any supplier and match our requirements. Their engineering team has taken up creating a customized process for us."

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"I would like to see more reports coming out of Ariba and more insights because it has to work in connection with SAP. So unless I run SAP and Ariba, I have to run. I am not able to see the utility of Ariba.""They should make the solution more user-friendly.""SAP could make it easier for people to become SAP Ariba consultants within the SAP ecosystem.""I would like the solution to be more automatic.""Ariba Procurement tends to integrate best with other SAP products and is harder to work with if you have non-SAP products in your architecture."

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Pricing and Cost Advice
  • "My advice is to think wisely when it comes to estimating the number of licenses that you will require. If you settle on a number too early and you need additional ones, then the extra licenses might be quite expensive."
  • "If our organization could use it as a full-fledged solution, then it would be valuable and give a return on investment. However, since we are not currently using it as a full-fledged solution, even facing some bugs and problems with the synchronization with some of the internal software, we are not able to use it in a full-fledged manner."
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  • "It is an expensive solution."
  • "The license is expensive."
  • "The licensing cost depends on the customer."
  • More SAP Ariba Procurement Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:The creation tool is for HANA, and I would like the solution to be more automatic.
    Top Answer:My clients use the solution for indirect procurement. The solution is deployed in the SAP cloud environment.
    Ranking
    4th
    Views
    2,139
    Comparisons
    548
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    1st
    Views
    3,428
    Comparisons
    2,320
    Reviews
    5
    Average Words per Review
    363
    Rating
    7.2
    Comparisons
    Also Known As
    SMART by GEP
    Ariba Procurement
    Learn More
    Overview

    GEP SMART is an AI-powered, cloud-native

    software for direct and indirect procurement
    that offers comprehensive source-to-pay
    functionality in one user-friendly platform,
    inclusive of spend analysis, sourcing, contract
    management, supplier management,
    procure-to-pay, savings project management
    and savings tracking, invoicing and other
    related functionalities.

    SAP Ariba Procurement, is a cloud-based deployment, has an intuitive receipt and reconciliation processes and approvals can be done via mobiles. SAP Ariba Procurement has the following supporting softwares: SAP Ariba Buying and Invoicing, SAP Ariba Buying Solution and SAP Ariba Catalog Solution. They help manage suppliers, processes, budgets, approvals, and payments on a global basis. A unique software-as-a-service (SaaS) solutions, that ensure control and compliance between vendors, contracts, regulations, and buyers.
    Sample Customers
    Exxon Chevron Macys
    Colorado Department of Transportation (CDOT)
    Top Industries
    REVIEWERS
    Energy/Utilities Company20%
    Non Tech Company13%
    Media Company13%
    Retailer13%
    VISITORS READING REVIEWS
    Educational Organization66%
    Energy/Utilities Company7%
    Financial Services Firm5%
    Computer Software Company4%
    REVIEWERS
    Non Tech Company29%
    Financial Services Firm29%
    Healthcare Company14%
    Import And Exporter14%
    VISITORS READING REVIEWS
    Educational Organization30%
    Manufacturing Company11%
    Computer Software Company7%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Midsize Enterprise13%
    Large Enterprise88%
    VISITORS READING REVIEWS
    Small Business6%
    Midsize Enterprise68%
    Large Enterprise25%
    REVIEWERS
    Small Business10%
    Midsize Enterprise20%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%

    GEP SMART is ranked 4th in Procurement Software while SAP Ariba Procurement is ranked 1st in Procurement Software with 8 reviews. GEP SMART is rated 8.4, while SAP Ariba Procurement is rated 7.6. The top reviewer of GEP SMART writes "Provides us with more frequent, fresh spend data and alerts us about contract renewals". On the other hand, the top reviewer of SAP Ariba Procurement writes "Easy to use but lacks advanced features". GEP SMART is most compared with Zycus Source to Pay Suite and Coupa Procure, whereas SAP Ariba Procurement is most compared with SAP Fieldglass, Oracle Procurement Cloud, Coupa Procure, Oracle E-Business Suite iProcurement and Zycus Source to Pay Suite.

    See our list of best Procurement Software vendors.

    We monitor all Procurement Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.