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Germain vs ITRS Geneos comparison

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Germain Software Logo

Germain

Read 1 Germain review
236 views|175 comparisons
100% willing to recommend
ITRS Logo

ITRS Geneos

Read 57 ITRS Geneos reviews
4,407 views|2,309 comparisons
96% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Application Performance Monitoring (APM) and Observability
April 2024
Executive Summary

We performed a comparison between Germain and ITRS Geneos based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
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767,667 professionals have used our research since 2012.
Featured Review
Jason M
Provides an accurate view into the user experience for Siebel Open UI and Java
Before Germain, we were reactive to users reporting issues with slow performance. Now we can monitor in near-real time their experience, and... Read more →
Anonymous User
The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability
Geneos provides near-real-time data if the underlying infrastructure is sufficient. The time to get a response depends on the kind of alert you... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "You will get the best price if you get a single global deal."
  • "The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
  • "Pricing and licensing is based on the requirements."
  • "The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
  • "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."

    • More ITRS Geneos Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about ITRS Geneos?
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
    Read all 17 answers   →
    What is your experience regarding pricing and costs for ITRS Geneos?
    Top Answer:I can say it's not that cheap because the licensing is a little bit costly. So, definitely, we had to pay a certain amount to use it.
    Read all 15 answers   →
    What needs improvement with ITRS Geneos?
    Top Answer:Speaking about room for improvement, ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud. I definitely know that they have some monitoring extensions or plug-ins for the… more »
    Read all 17 answers   →
    Ranking
    64th
    out of 111 in Application Performance Monitoring (APM) and Observability
    Views
    236
    Comparisons
    175
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    11th
    out of 111 in Application Performance Monitoring (APM) and Observability
    Views
    4,407
    Comparisons
    2,309
    Reviews
    10
    Average Words per Review
    1,486
    Rating
    8.2
    Comparisons
    Also Known As
    Geneos
    Learn More
    Germain Software
    ITRS
    Overview
    Germain is a small yet growing organization with a number of large customers (eBay, American Airlines, Nestle, Pepsi, Tele2, etc) leveraging Germain’s two software technologies: Germain APM(Application Performance Monitoring software, Real-time, 24x7, Big Data) and Germain CRT(Automated Code/Object Performance review software). Germain is 100% focused on building software technologies intended to help IT organizations proactively understand and improve the performance of their Business Applications (CRM, ERP, eCommerce, HR, Supply Chain, Business Intelligence) and underlying infrastructure. Germain APM helps Application Administrators proactively monitor Real User Experience, End-to-end Application Performance, Network, Database, Operating System performance and more. Germain CRT helps Application Developers detect bad Code/Objects that are known to cause performance issues. In 2006, Germain built a Performance Monitoring software for Siebel CRM; In 2014, Germain launched a brand new germain APM, end-to-end, real-time, big data and able to monitor performance of any Applications (custom apps built in java, .net and packaged applications like salesforce.com, WordPress site, oracle application and databases, Microsoft application and databases, etc). more info on: germainAPM.com

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Sample Customers
    American Airlines, eBay, Pepsi, Nestle, Tata Sky, Siemens, Allan Gray, Tele2, Tinkoff Bank, etc
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Top Industries
    No Data Available
    REVIEWERS
    Financial Services Firm92%
    Computer Software Company5%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm75%
    Computer Software Company5%
    University3%
    Comms Service Provider3%
    Company Size
    No Data Available
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise6%
    Large Enterprise87%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Download Free Report
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
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    767,667 professionals have used our research since 2012.

    Germain is ranked 64th in Application Performance Monitoring (APM) and Observability while ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews. Germain is rated 9.0, while ITRS Geneos is rated 8.2. The top reviewer of Germain writes "Provides an accurate view into the user experience for Siebel Open UI and Java". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". Germain is most compared with , whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.