Germain vs OpenText Real User Monitoring comparison

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Executive Summary

We performed a comparison between Germain and OpenText Real User Monitoring based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
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Pricing and Cost Advice
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  • "The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
  • "If I compare with other vendors, other vendors are more expensive"
  • "Not expensive."
  • More OpenText Real User Monitoring Pricing and Cost Advice →

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    Top Answer:Real User Monitor has improved our productivity.
    Top Answer:Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.
    Top Answer:We use Real User Monitor to monitor services and capture problems from a user perspective, such as availability issues. The reports and metrics we collect from Real User Monitor help us to improve our… more »
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    Comparisons
    Also Known As
    Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM, MF RUM
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    Overview
    Germain is a small yet growing organization with a number of large customers (eBay, American Airlines, Nestle, Pepsi, Tele2, etc) leveraging Germain’s two software technologies: Germain APM(Application Performance Monitoring software, Real-time, 24x7, Big Data) and Germain CRT(Automated Code/Object Performance review software). Germain is 100% focused on building software technologies intended to help IT organizations proactively understand and improve the performance of their Business Applications (CRM, ERP, eCommerce, HR, Supply Chain, Business Intelligence) and underlying infrastructure. Germain APM helps Application Administrators proactively monitor Real User Experience, End-to-end Application Performance, Network, Database, Operating System performance and more. Germain CRT helps Application Developers detect bad Code/Objects that are known to cause performance issues. In 2006, Germain built a Performance Monitoring software for Siebel CRM; In 2014, Germain launched a brand new germain APM, end-to-end, real-time, big data and able to monitor performance of any Applications (custom apps built in java, .net and packaged applications like salesforce.com, WordPress site, oracle application and databases, Microsoft application and databases, etc). more info on: germainAPM.com

    Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

    Sample Customers
    American Airlines, eBay, Pepsi, Nestle, Tata Sky, Siemens, Allan Gray, Tele2, Tinkoff Bank, etc
    Avea, Maccabi Healthcare Services, TEB
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Financial Services Firm31%
    Manufacturing Company12%
    Government9%
    Computer Software Company7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business22%
    Midsize Enterprise11%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise8%
    Large Enterprise71%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    March 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Germain is ranked 63rd in Application Performance Monitoring (APM) and Observability while OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews. Germain is rated 9.0, while OpenText Real User Monitoring is rated 6.2. The top reviewer of Germain writes "Provides an accurate view into the user experience for Siebel Open UI and Java". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". Germain is most compared with , whereas OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, VMware Aria Operations for Applications and Honeycomb.io.

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    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.