We compared TeamCity and GitLab based on our user's reviews in several parameters.
Overall, TeamCity users have expressed the need for improvement in areas such as user interface, documentation, integration capabilities, and performance. On the other hand, GitLab users find the pricing, setup cost, and licensing reasonable and flexible. Enhancement suggestions focus on user interface, performance, and project management features. GitLab's customer service is highly praised, while TeamCity users have highlighted its positive impact on project management and efficiency.
Features: TeamCity stands out for its seamless integration with various build tools, intuitive interface, efficient project management, extensive customization options, and strong support for test management. Meanwhile, GitLab is appreciated for its robust version control, collaborative tools, powerful CI/CD pipelines, comprehensive issue tracking system, customizable workflows, and security measures.
Pricing and ROI: The setup cost of TeamCity and GitLab differs in terms of users' satisfaction. TeamCity's setup cost is manageable without complications, whereas GitLab offers easy and straightforward setup. As for licensing, TeamCity has a straightforward process, while GitLab provides flexible and convenient options., The ROI from TeamCity is praised for its positive impact on project management, increased efficiency, and improved collaboration. GitLab users express satisfaction and highlight the platform's valuable investment for their projects or businesses.
Room for Improvement: TeamCity could improve its user interface and support for integration with other tools, as well as provide more detailed documentation. Users also desire better performance and responsiveness. In comparison, GitLab could enhance its user interface, navigation, performance for larger projects, project management features, and code review process.
Deployment and customer support: User feedback for TeamCity suggests that the duration to establish a new tech solution varies depending on circumstances. Some spend 3 months on deployment and an additional week on setup, while others spend a week on both. GitLab feedback also varies, with some spending 3 months on deployment and a week on setup, and others spending a week on both., Customers have expressed satisfaction with the customer service in TeamCity. Meanwhile, GitLab's customer service is highly praised for its prompt assistance, effective troubleshooting, helpful guidance, and dedication to assisting users. GitLab also offers detailed documentation and a strong community for collaboration.
The summary above is based on 52 interviews we conducted recently with TeamCity and GitLab users. To access the review's full transcripts, download our report.
"The merging feature makes it easy later on for the deployment."
"We use the Git repository and tagging feature. We are a product-based company and use this solution to move to a forward or backward tag."
"I like that you can use GitLab as a double-sided solution for both DevOps and version management. It's a good product for working in these two areas, and the user interface makes it easy to understand."
"GitLab is very useful for pipelines, continuous integration, and continuous deployment. It is also stable."
"The stability is good."
"The most important features of GitLab for us are issue management and all the CI/CD tools. Another aspect that I love about GitLab is the UI."
"The initial setup of GitLab is pretty simple, with no complications."
"The user interface is really good so that helps with huge teams who need to collaborate."
"The most valuable aspect of the solution is its easy configuration. It also has multiple plugins that can be used especially for building .net applications."
"TeamCity is very useful due to the fact that it has a strong plug-in system."
"Using TeamCity and emailing everyone on fail is one way to emphasize the importance of testing code and showing management why taking the time to test actually does saves time from having to fix bugs on the other end."
"Time to deployment has been reduced in situations where we want to deploy to production or deploy breaking changes."
"TeamCity's GUI is nice."
"It provides repeatable CI/CD throughout our company with lots of feedback on failures and successes to the intended audiences via email and Slack."
"The flexibility of TeamCity allows it to fit in workflows that I have yet to imagine."
"VCS Trigger: Provides excellent source control support."
"The tool should include a feature that helps to edit the code directly."
"I don't really like the new Kubernetes integration because it is pretty focused on the on-premise environment, but we're in a hybrid environment."
"There was a problem with the build environment when we were looking at developing iOS applications. iOS build require Mac machines and there are no Mac machines provided by GitLab in their cloud. So to build for mobile iOS application, we needed to use our own Mac machine within our own infrastructure. If GitLab were to provide a feature such that an iOS application could also be built through GitLab directly, that would be great."
"The initial setup was quite challenging because it takes some time to understand how to pull out or push the code."
"The solution could be faster."
"GitLab's UI could be improved."
"We do face issues in our company when we run out of disk space."
"Based on what I know so far, its integration with Kubernetes is not so good. We have to develop many things to make it work. We have to acquire third-party components to work with Kubernetes."
"The UI for this solution could be improved. New users don't find it easy to navigate. The need some level of training to understand the ins and the outs."
"We've called TeamCity tech support. Unfortunately, all their tech support is based in Europe, so we end up with such a big time crunch that I now need to have one person in the US."
"REST API support lacks many features in customization of builds, jobs, and settings."
"I need some more graphical design."
"Last time I used it, dotnet compilation had to be done via PowerShell scripts. There was actually a lot that had to be scripted."
"If there was more documentation that was easier to locate, it would be helpful for users."
"The upgrade process could be smoother. Upgrading major versions can often cause some pain."
"I would suggest creating simple and advanced configurations. Advanced configurations will give more customizations like Jenkins does."
GitLab is ranked 1st in Build Automation with 70 reviews while TeamCity is ranked 6th in Build Automation with 25 reviews. GitLab is rated 8.6, while TeamCity is rated 8.2. The top reviewer of GitLab writes "Powerful, mature, and easy to set up and manage". On the other hand, the top reviewer of TeamCity writes "Build management system used to successfully create full request tests and run security scans". GitLab is most compared with Microsoft Azure DevOps, Bamboo, AWS CodePipeline, SonarQube and Jenkins, whereas TeamCity is most compared with CircleCI, Jenkins, Harness, Tekton and GitHub Actions. See our GitLab vs. TeamCity report.
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