We performed a comparison between GitLab and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Of all available products, it was the easiest to use and easy to install."
"We're only using the basic features of GitLab and haven't used any advanced features. The solution works fine, so that's what we like about GitLab. We're party using GitHub and GitLab. We have a GitHub server, while we use GitLab locally or only within our team, and it works okay. We don't have any significant problems with the solution. We also found the straightforward setup, stability, and scalability of GitLab valuable."
"The solution has an established roadmap that lays out its plans for upgrades over the next two to three years."
"This is a scalable solution. We had around 200 users working with it."
"It is very useful for reviews. We are using branch merging operations and full reset operations. It is also very useful for merging our code and tracking another branch. The graph diagrams of Git are very useful. Its interface is straightforward and not too complex for us."
"I like GitLab from the CI/CD perspective. It is much easier to set up CI/CD and then integrate with other tools."
"The solution is stable."
"The most valuable feature of GitLab is its security."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"The resource manager is useful."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"We like the status report feature. It is something really valuable."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"You don't need a lot of plugins."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"There is a need to improve or adopt AI into the ecosystem like a co-pilot, which Microsoft has done with GitHub."
"I rate the support from GitLab a four out of five."
"GitLab's Windows version is yet not available and having this would be an improvement."
"I would like to see better integration with project management tools such as Jira."
"It can be free for commercial use."
"When deploying the solution on cloud and the CI/CD pipeline, we have to define the steps and it becomes confusing."
"The documentation is confusing."
"GitLab could consider introducing a code-scanning tool. Purchasing such tools from external markets can incur charges, which might not be favorable. Integrating these features into GitLab would streamline the pipeline and make it more convenient for users."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The user interface could be more modern."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"A major improvement we would like to see is definitely around agile management."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"The solution needs a few things in terms of resource management."
"The configurations are fine, but the user interface could be improved."
More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →
GitLab is ranked 2nd in Enterprise Agile Planning Tools with 70 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. GitLab is rated 8.6, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of GitLab writes "Powerful, mature, and easy to set up and manage". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". GitLab is most compared with Microsoft Azure DevOps, Bamboo, AWS CodePipeline, SonarQube and Tekton, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align and Microsoft Project Server. See our GitLab vs. ServiceNow Strategic Portfolio Management report.
See our list of best Enterprise Agile Planning Tools vendors.
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