We performed a comparison between Fortra's Globalscape Managed File Transfer and Fortra's GoAnywhere MFT based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It made things easier. Before, there were five to 10 different software solutions spread out over 10 different servers. Now, everything is being centralized into one location; facilitating, supporting, maintaining, training people, etc. There have been gains just because Globalscape EFT is more efficient at moving things around than our previous other applications. For instance, if I am connecting to someone over the Internet or transmitting for the client, the speed of transmitting those files through SFTP is 20% to 30% faster than our previous automated solution. Therefore, we have seen time savings."
"The most valuable feature is the automation engine, because it allows you to script or program and it has lots of different features and options. It's something like an IDE for programmers, where they can add variables, arrays, loops, et cetera."
"The Advanced Workflow Engine it comes with is brilliant because it allows us to create scripts and perform behind-the-scenes jobs that would otherwise require a third-party solution... You would have to create a special code on the outside to get all that other stuff done in the background. With Globalscape, we can get all of that done in one package."
"The fact that it is Windows-based was a huge factor for us because most of our endpoints are Windows-based. And the ability to configure it means standardization is available with the product."
"It bolsters security with features like Data Loss Prevention and seamless integration with DLP for a safe and compliant environment which enables real-time document sharing and control over file actions."
"The Event Rules functionality is a key feature. It is very simple to understand and work with. If you have a support team that doesn't know anything about coding, they can really relate to the way event rules are designed. So, I try to make them as simplistic as possible when we create file transmissions. When I first started working in Globalscape, a lot of the file transmissions were handled through Advanced Workflow, which is a similar product. We had a lot of scripts in Advanced Workflow. I moved them to Event Viewer in Globalscape because of the simplicity of building scripts and understanding how they work. It literally takes 5 to 10 minutes to set one up, but if you're in an advanced workflow, it could take an hour to two hours to understand via code what it is actually doing. It has definitely been a plus."
"The High Security Module is valuable. It allows for increased security. It allows me to integrate Globalscape with our Active Directory. So, we manage all our customer accounts outside of Globalscape, and it allows us to import them with LDAP queries. It's very convenient. It also gives our customers the confidence that it's a very secure product."
"A job skeleton can be used from test to production so you don't have to build jobs from scratch in production."
"The SFTP and encryption functionality works well, and SFTP is the bulk of what we use."
"The most valuable feature is the ability to call a workflow from another workflow. That really gives you an edge by increasing reusability and speeding up development time. You can create a workflow which is a type of template and then call that workflow from any other workflow... It has sped up development time by 80 to 90 percent."
"It is very easy to use. It is easy to create projects in a graphical environment. The configuration and the setup of the environment is very easy"
"When we were doing the demo, we took one project from the old system and got it running in GoAnywhere in less than 30 minutes. That says a lot. I've written queries and understand code, so I'm not a novice. Still, I think that's pretty impressive for a software product to be able to deliver a functional use case in half an hour."
"We like that GoAnywhere helps to centralize the exchange of data among our systems, employees, and customers."
"GoAnywhere centralizes data exchanges, helping to facilitate file transfers between our critical systems."
"Transactions transfer in close to real time. Sometimes it takes a little bit of time because of the volume that we have, but the transactions transfer in seconds to the external platform."
"All of it is valuable, but the most valuable would be the ability to release medical records without having a limitation for size and not having to deal with the fax machine."
"Another area for improvement is the ARM (Auditing and Reporting Module) database, in terms of accuracy and the data being logged."
"The solution lags a bit when thousands of jobs, multiple users, and multiple developers are accessing it at the same time."
"I do have some complaints or concerns around the centralized platform for the management of file transfer operations, and I know that they're working towards a better solution there. At its core, it's a good feature, but needs some improvements. I would like to see a web interface so that there is universal support across versions, because we have test and production environments that aren't always in sync. It would be nice to have one administrative interface to access both."
"It could improve its operations by incorporating real-time collaboration features like those offered by platforms such as Microsoft OneDrive and Office 365."
"Instead of using a fat client to access the administrator panel, where you have to install client software on any server that you need to use to access, I would like them to switch to a web-based model where you could connect from anywhere without having to maintain and install the software."
"There are two ways to install Globalscape: as a standalone server or as a high-availability server, either Active-Active or Active-Standby. We are currently using standalone servers. That means if we want to upgrade the software, I shut down one of the two back-end servers, upgrade the software, make sure everything is correct, and then turn traffic back on to that one. I then proceed to upgrade the second server. With their high-availability solution, that is not a possibility. Both servers have to be shut down to perform the upgrade. We're a 24/7 shop. We don't have a window where we can have downtime."
"We need some capability for faster transfers and large file transfers. If we want to transfer a terabyte file, it is not capable of doing that right now. They say it is possible, but we are not able to do so with our environment."
"The folder monitoring services need improvement. Currently, with the folder monitoring services in Globalscape, if any changes are made to our firewalls, network, or something else that affects the directory services where the files are located, for some reason, the folder monitoring services get cut out, and the files are left there. They remain in the folder without being sent. I have over 50 file transmission processes that I would have to go to manually re-drop a file into the folder so that it processes the file transmission. There are times where even though I re-drop a file, it still doesn't work. In that case, I have to resynchronize the folder monitoring process, and it is a very big headache on my side that I have to deal with. It is not only related to Globalscape or their development team. It is on our side too. I just sent a support case where we found out yesterday that we had a file transmission that hasn't run in a whole year, and it was an important one. No one on the business side or the IT support side, as well as the vendor, had indicated that the file wasn't received or the data hadn't been updated. I found out that it was the folder monitoring service that was the problem when I initially had the problem last October, and this was the file that I just missed. So, I re-dropped the file in yesterday, and the monitor worked. It runs every week, so we sent a file to that folder, and it processed that out."
"The support desk has room for improvement. I keep opening tickets and they keep telling me that they're closed, but they're not resolved."
"The security features must be updated regularly."
"It would be helpful to have a way to actually have a job run without notifying the email addresses you have set up and without posting to the actual FTP... when you need to make a small change to a job that is deployed to production, and test that change, you have to go back and reset everything. It's not really a great way to test."
"The security could be upgraded to address novel cyberattacks. I'm not sure whether the product's security is being updated periodically."
"The support could be enhanced a little bit... If the first echelon of support could say, 'Okay, you are trying to create a variable,' and could tell you what you have to do, that would be good."
"There is a function referred to as write CSV, to write a general text file. In this scenario of creating a simple text file, I ran into a situation where, if the product saw a quote or a double-quote in the data, it started wrapping all the text fields in double-quotes. The request I put in asks them to provide a feature that leaves my data alone and does not interpret anything."
"There's not a lot of improvement I can think of. Maybe in the tools section, they have an SQL Wizard and a URL Wizard, which are really good. I think that the SQL Wizard might need some improvement. I don't know how to improve it, but it's just a little slow here and there."
"The solution's built-in functions could be better; I want to see easier file transfers and management."
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Fortra's Globalscape Managed File Transfer is ranked 12th in Managed File Transfer (MFT) with 10 reviews while Fortra's GoAnywhere MFT is ranked 7th in Managed File Transfer (MFT) with 26 reviews. Fortra's Globalscape Managed File Transfer is rated 8.4, while Fortra's GoAnywhere MFT is rated 9.2. The top reviewer of Fortra's Globalscape Managed File Transfer writes "Rock solid, secure, and excellent price and quality of service". On the other hand, the top reviewer of Fortra's GoAnywhere MFT writes "Key to our workflow and our workload automation strategy, helping us trade and consume files". Fortra's Globalscape Managed File Transfer is most compared with MOVEit, WS_FTP Server, Sterling Commerce Connect:Direct, JSCAPE by Redwood and webMethods ActiveTransfer, whereas Fortra's GoAnywhere MFT is most compared with MOVEit, Sterling Commerce Connect:Direct, IBM Sterling File Gateway, Kiteworks and JSCAPE by Redwood. See our Fortra's Globalscape Managed File Transfer vs. Fortra's GoAnywhere MFT report.
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