Velaro Live Chat vs goMoxie comparison

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goMoxie Logo
32 views|27 comparisons
Velaro Logo
40 views|31 comparisons
Executive Summary

We performed a comparison between goMoxie and Velaro Live Chat based on real PeerSpot user reviews.

Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat.
To learn more, read our detailed Live Chat Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Ranking
10th
out of 23 in Live Chat
Views
32
Comparisons
27
Reviews
0
Average Words per Review
0
Rating
N/A
8th
out of 23 in Live Chat
Views
40
Comparisons
31
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Live Chat
March 2024
Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat. Updated: March 2024.
768,415 professionals have used our research since 2012.
Comparisons
Also Known As
Moxie Employee Spaces, nGenera, Collaboration Spaces, Moxie Software Moxie Employee Spaces
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Velaro
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Overview

goMoxie’s guidance tools empower you to proactively engage customers. Use CONTEXT and Proactive Chat to anticipate struggle and instill confidence with targeted messaging to answer questions before customers ask them.

Velaro Live Chat offers a robust, customizable solution that's easy to set up and starts delivering results within hours or days. It automatically and instantly get a full picture of every website visitor - what they've viewed, how they got to your site and what they've chatted about before. Your agents will know the answer before the customer even asks the question. Velaro Live Chat is a rules-based workflow and routing functionality that send chats to individual customer service reps (or groups of CSRs) based on any criteria. It can filter, view and analyze enterprise-wide live help performance with the set of reporting tools, real time, or run regularly scheduled reports. It has an Enterprise Security using a click-to-chat tools that are designed with privacy.
Sample Customers
Epson, Dell, Crate & Barrel, 3M, American Eagle Outfitters, United Airlines, Lebara, Digital UK
Dell, Comcast, Pfizer, University of Pennsylvania
Buyer's Guide
Live Chat
March 2024
Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat. Updated: March 2024.
768,415 professionals have used our research since 2012.

goMoxie is ranked 10th in Live Chat while Velaro Live Chat is ranked 8th in Live Chat. goMoxie is rated 0.0, while Velaro Live Chat is rated 0.0. On the other hand, goMoxie is most compared with Adobe Experience Manager, whereas Velaro Live Chat is most compared with .

See our list of best Live Chat vendors.

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.