We performed a comparison between Google Workspace and Zimbra Collaboration based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's easy to use."
"Google seems to be a more stable environment than our current on-premise Microsoft solution that we're replacing."
"The initial setup is very easy."
"The initial setup of Google Workspace is straightforward."
"The valuable features of this solution are ease of use, performance is great, and collaboration. It is very easy to share and joins documents."
"Convenient to share and collaborate documents."
"The solution is easy to use, and you don't need a lot of knowledge for it."
"We haven't had any issues with scalability - we have over a thousand employees, and G Suite just scales."
"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."
"The backup and storage management features of Zimbra Collaboration are valuable."
"The most valuable feature of Zimbra Collaboration is email functionality."
"Zimbra Collaboration's sharing features are most valuable."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"To a degree, the project management service could be improved."
"In the next release, I would like to see more encryption of documents, mail, and things like that. There should be a better way to encrypt mail and documents that are pushed through this system. That would be some improvement or additional features that could be good to have."
"Their tool called Sheets is the counterpart to Excel but it doesn't have the same functionality that Excel would have. So usually if somebody needs to go back to Excel or Office, it's because of Excel."
"Despite being an excellent platform, I would very much like Google Docs to be more compatible with Microsoft Word."
"Scalability is not as good as we would like."
"There are times the plugins or extensions in the solution do not work properly and I need to disable and enable the solution."
"I'm not sure if Google Drive has a customizing feature, however, if it did, then it would be better."
"Google Workspace does a pretty good job, so it doesn't have that much room for improvement, but what would make it even better is if its apps, for example, Gmail, could integrate with more apps, such as Evernote and specific cloud-based platforms."
"Zimbra Collaboration's video conferencing could be improved."
"The installation is not straightforward, it can take two days for the full implementation."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"The product must be more customizable."
"Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes."
"I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
Google Workspace is ranked 1st in Email Applications with 92 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 27 reviews. Google Workspace is rated 8.2, while Zimbra Collaboration is rated 8.0. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, IceWarp, Google Cloud Storage and Google Drive Enterprise, whereas Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, IceWarp, KerioConnect and Microsoft Exchange Online. See our Google Workspace vs. Zimbra Collaboration report.
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