We performed a comparison between Google Cloud Identity and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"The dashboards, the security, and the customization capabilities work very well for us."
"It is a stable solution."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"At the moment, Autopilot is the most valuable feature."
"The most valuable feature is that you can manage users from one central location."
"I used it as an administrator without implementing it myself. As for valuable aspects or benefits, the significant point is that it's a straightforward, single solution that just works."
"The main control page and the ability to manage all our users from a web-based portal are the most valuable aspects of the solution. That's particularly useful because we're a heterogeneous network."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"It is a very stable solution. I would rate it a ten out of ten."
"Google Cloud Identity uses what they call organizational units (OUs) instead of the security groups you'd find in Microsoft's Entra."
"Google is always on its own. Google Cloud Identity is pretty good on every point."
"The most valuable feature of Google Cloud Identity is its stability."
"Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment."
"There is support for Apple updates from day one. Jamf works closely with Apple, so they are ready to support new updates whenever Apple pushes them."
"We like the pre-stage enrollments."
"We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time."
"Being able to easily deploy apps and patches to our client computers with minimal hands-on time from our techs has been huge."
"There is also zero-day support to all new Apple OS."
"We are able to configure the laptop with the security requirements needed, default applications, and so on without touching it."
"From the reviews that we are getting, the feedback from the client, the tool is very good on the Jamf side - especially for the Macs."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"The installation could be improved to be simplified."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"There can be more logs. I do not have any other requirements."
"Technical support is not that great."
"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."
"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"
"There is room for improvement in integration and security as well."
"I want the tool to improve its support. It should also incorporate some functionalities. Currently, preparing presentations in Google is a pain point. The tool’s certain features like user provisioning are not intuitive as well. The product’s LDAP support is very poor. Clients do not trust the product due to the spam."
"In the next release, I would like to see integration with different systems, mainly wireless SIEMS and other analytical systems that we want to introduce."
"Technical support is slow."
"The interface could be more user-friendly."
"There is room for improvement in the configuration of their security policies. It seems quite basic."
"The management of external users needs to be introduced in the tool as it is an area of concern in the tool presently."
"To improve the product, the integration with third-party products could always be smoother."
"If you want to set up some alerts, you don't have much control over the configuration. You have to use their default alerts. And they only provide alerts for certain activities, so you cannot customize those. Monitoring isn't very helpful either."
"Currently, you need to scroll through pages and pages of icons (we have many icons that have been uploaded), and it can be tedious."
"There is room for improvement with Jamf Pro, especially regarding updates."
"One of the big areas in need of improvement is automated device naming for computers."
"Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking."
"We would love to see the ability to have settings apply to mobile devices on a time schedule. This would allow us to plan some tasks ahead of time."
"Jamf should give the option to download individual device policy logs, as this capability would really help to diagnose issues."
"Technical support is in need of improvement."
"I wish the inventory would have its own pane without having to do it as a search."
Google Cloud Identity is ranked 7th in Enterprise Mobility Management (EMM) with 21 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews. Google Cloud Identity is rated 7.6, while Jamf Pro is rated 9.6. The top reviewer of Google Cloud Identity writes "A stable and scalable cloud solution easily compatible with Google office Suite". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". Google Cloud Identity is most compared with Microsoft Entra ID, Okta Workforce Identity, JumpCloud, VMware Workspace ONE and Microsoft Entra External ID, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360. See our Google Cloud Identity vs. Jamf Pro report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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