Compare Google Hangouts vs. Skype for Business

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Most Helpful Review
Find out what your peers are saying about Google Hangouts vs. Skype for Business and other solutions. Updated: July 2021.
521,690 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The ability to share a screen during a meeting is one of the most valuable features. You can also be directly connected on the computer and on the phone with the same account. It is flexible.""The screen sharing is the most valuable feature. It ties in with Google docs and Google sheets so that we can work on a single document as a whole group of us at once. That's the biggest feature we rely on.""The group chat is a very good feature, where you can see all of the participants on cameras.""Google Hangouts is very quick and easy to use, and the quality is very good.""Very good voice and video calling options.""The most valuable features are the chat features and the video conferencing features that enable more than two or three people to be connected at a time.""The ease of navigation is good, as we can easily share data and screens.""It is very easy to use and is available as soon as you open a Google account."

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"The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it.""The quality of the meetings is very good.""The most valuable feature is stability.""I use the chat feature to communicate with my staff, which is very helpful.""The calling features are most valuable, especially now as we are working remotely.""I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time.""There are free versions of the solution available.""Making calls and having meetings is easy."

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Cons
"We purchased a videoconference system called Zoom. We want to see if Google Hangouts has the ability to integrate our Zoom device to use it with Hangouts and meet directly.""Not a ten because there's room for improvement. Sometimes there is disconnectivity.""The way it works with anonymous users should be improved. That could be strengthened to let anonymous users do more.""I would like to see more focus on features for interacting with the participants in a group chat, such as screen sharing.""I would like to have a whiteboard feature, where I can draw a sketch or diagram and show it to the people in the meeting.""Sending documents and other things is not an option.""There should be more space for multiple users at a time so that multiple people can connect, can share, and even transfer control to another colleague, employer, student, etc.""The algorithm should be improved to automatically deal with poor connections in a better way."

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"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue.""We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question.""We have had trouble with scalability when trying to host large meetings.""Going forward, I would like to see better call quality and reliability.""There are issues with the bandwidth, particularly for external meetings,""The integration with Outlook could be improved.""It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating.""The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams."

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Pricing and Cost Advice
"The screen-sharing feature is the most valuable feature.""We are using the free version of Google Hangouts.""This solution is available for free with the opening of a Google account."

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"The cost of Skype for Business is incorporated into our Office 365 licenses."

More Skype for Business Pricing and Cost Advice »

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521,690 professionals have used our research since 2012.
Ranking
6th
out of 59 in Virtual Meetings
Views
184
Comparisons
104
Reviews
10
Average Words per Review
436
Rating
7.7
5th
out of 59 in Virtual Meetings
Views
6,474
Comparisons
5,012
Reviews
9
Average Words per Review
477
Rating
8.1
Popular Comparisons
Also Known As
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
Learn More
Overview

Hangouts Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently.

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
Offer
Learn more about Google Hangouts
Learn more about Skype for Business
Sample Customers
Information Not Available
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Top Industries
No Data Available
REVIEWERS
Financial Services Firm32%
Comms Service Provider16%
University11%
Engineering Company11%
VISITORS READING REVIEWS
Comms Service Provider23%
Computer Software Company19%
Government10%
Financial Services Firm5%
Company Size
REVIEWERS
Small Business36%
Midsize Enterprise18%
Large Enterprise45%
REVIEWERS
Small Business30%
Midsize Enterprise23%
Large Enterprise47%
Find out what your peers are saying about Google Hangouts vs. Skype for Business and other solutions. Updated: July 2021.
521,690 professionals have used our research since 2012.

Google Hangouts is ranked 6th in Virtual Meetings with 10 reviews while Skype for Business is ranked 5th in Virtual Meetings with 9 reviews. Google Hangouts is rated 7.8, while Skype for Business is rated 8.2. The top reviewer of Google Hangouts writes "Screen sharing feature ties in with Google Docs and Google Sheets so that we can work on a single document as a whole group of us at once". On the other hand, the top reviewer of Skype for Business writes "Much easier and quicker than writing an email to someone and waiting for them to read it". Google Hangouts is most compared with Blackboard Collaborate, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, Cisco Jabber and Cisco Meeting Server. See our Google Hangouts vs. Skype for Business report.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.