Olsen HsiehTechnical Consultant
Anonymous UserSenior Solution Architect at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The ability to share a screen during a meeting is one of the most valuable features. You can also be directly connected on the computer and on the phone with the same account. It is flexible."
"The screen sharing is the most valuable feature. It ties in with Google docs and Google sheets so that we can work on a single document as a whole group of us at once. That's the biggest feature we rely on."
"The group chat is a very good feature, where you can see all of the participants on cameras."
"Google Hangouts is very quick and easy to use, and the quality is very good."
"Very good voice and video calling options."
"The most valuable features are the chat features and the video conferencing features that enable more than two or three people to be connected at a time."
"The ease of navigation is good, as we can easily share data and screens."
"It is very easy to use and is available as soon as you open a Google account."
"The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected."
"The most valuable option is screen sharing."
"They have a feature called Call Me in which I need to type in my phone number and I can get a conference room to call my number rather than needing to dial in every time. I think that's a quite good feature."
"We can easily connect the device and create a room and then we can call many devices."
"The most valuable aspect of this solution is that it is the easiest for participants to get connected to."
"What we like about Webex is that it is a hosted solution, so there is no demand for us to invest in hardware, skill, or manpower to maintain our cloud meeting capability."
"The ability to join by phone is the most valuable feature. I also think that it's much simpler to use and it's a Cisco product so I think it's the industry standard."
"The most valuable feature is the ease of use."
"We purchased a videoconference system called Zoom. We want to see if Google Hangouts has the ability to integrate our Zoom device to use it with Hangouts and meet directly."
"Not a ten because there's room for improvement. Sometimes there is disconnectivity."
"The way it works with anonymous users should be improved. That could be strengthened to let anonymous users do more."
"I would like to see more focus on features for interacting with the participants in a group chat, such as screen sharing."
"I would like to have a whiteboard feature, where I can draw a sketch or diagram and show it to the people in the meeting."
"Sending documents and other things is not an option."
"There should be more space for multiple users at a time so that multiple people can connect, can share, and even transfer control to another colleague, employer, student, etc."
"The algorithm should be improved to automatically deal with poor connections in a better way."
"The modification of the email template is not very intuitive."
"I would like to see the addition of new features that will add value to the product."
"My company does a lot of international calls. For some countries they do not have their local number to call in, all they have is a 1-800 number which is quite hard to find. If they want to improve they should set up the local number to call in. What would be beneficial."
"The UX should be more user-friendly. I know others don't like the UX because it's a little complicated to use."
"I would like for them to include a collaboration tool so that you can directly do a video call or audio call to your colleagues or anyone in the office."
"Better integration with other solutions would benefit Webex."
"The connectivity can be improved because sometimes when we talk to clients that are overseas the connection is kind of poor. The video will be pixelated and we will need to turn off the video because the voice gets delayed."
"We have had issues where some of the invited participants are not able to join the meeting."
"The screen-sharing feature is the most valuable feature."
"We are using the free version of Google Hangouts."
"This solution is available for free with the opening of a Google account."
"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
"The pricing of this solution is fine and I am satisfied with it."
Earn 20 points
Hangouts Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently.
Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.
Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.
Google Hangouts is ranked 6th in Virtual Meetings with 10 reviews while Webex is ranked 3rd in Virtual Meetings with 16 reviews. Google Hangouts is rated 7.8, while Webex is rated 8.2. The top reviewer of Google Hangouts writes "Screen sharing feature ties in with Google Docs and Google Sheets so that we can work on a single document as a whole group of us at once". On the other hand, the top reviewer of Webex writes "Screen sharing and remote control help us solve customer problems much faster". Google Hangouts is most compared with Blackboard Collaborate, whereas Webex is most compared with TeamViewer, Zoom, Skype for Business, Huawei Video Conferencing Platform and Adobe Connect. See our Google Hangouts vs. Webex report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.