We performed a comparison between Google Hangouts and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has efficient recording features."
"The technical support team for Google Hangouts has been pretty responsive and could solve whatever challenges arise, within a day or two."
"The facility is always online and very easy to share the screen using the solution."
"The solution is extremely stable."
"I find it valuable that Google Hangouts is a lightweight tool that doesn't take up a lot of memory and doesn't require a lot of resources."
"The most valuable feature of Google Hangouts is the ability to record the classes that I'm not able to attend. I can use the class recording to view whatever I missed later."
"Google Meet is a clear and simple solution."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten based on the number of users we have."
"I like Webex because it is easy to work with."
"We can easily connect the device and create a room and then we can call many devices."
"The most valuable features of Webex are the depth of the tone and the quality of the picture. I find them better than Teams or Zoom."
"The most noteworthy aspect of Webex is its quality, which I found satisfactory without any notable issues."
"The stability of the solution is the most important feature."
"We can access and conduct meetings remotely from anywhere using Webex."
"The most valuable feature of Webex is ease to use."
"The product's initial setup is easy."
"The only issue with the solution is that we can't split the video of participants into separate screens, which can make it difficult to manage the cameras of participants."
"There could be more precise instructions for beginners using the solution."
"As someone who is not very familiar with technology, I find it acceptable. I prefer to wait and see what they will come up with in the future. However, I notice that they keep introducing new features that are better than the previous ones."
"It would be better to have a feature for recording the meetings in Google Hangouts."
"The stability of Google Hangouts could still be improved. How virtual backgrounds are handled also needs improvement."
"Can be improved by including a larger library of video filters and adding custom filters."
"Google Hangouts should add a feature to show how someone connects, such as via a laptop or phone. If you know if someone is using a laptop you can ask them to share their screen."
"I would like to see support for showing virtual backgrounds."
"The only thing it maybe needs is a chat."
"Sometimes, the solution lags because of performance issues."
"I would like for them to include a collaboration tool so that you can directly do a video call or audio call to your colleagues or anyone in the office."
"Performance of this platform needs improvement. There was a stability issue, particularly glitches that kept it from running smoothly."
"It should be more integrated with third-party vendors."
"We switched from Webex to Teams because there was a lag in the WebEx experience and also a lack of integration. Easy integration with a free email account like Microsoft or Google would be helpful."
"Webex could be improved by having a password-protected system. I don't remember there being any passwords for the meetings, but, presently, Zoom has meeting protection."
"My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools."
Google Hangouts is ranked 6th in Virtual Meetings with 51 reviews while Webex is ranked 2nd in Virtual Meetings with 110 reviews. Google Hangouts is rated 8.2, while Webex is rated 8.0. The top reviewer of Google Hangouts writes "A tool for personal use with good screen-sharing capabilities". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". Google Hangouts is most compared with Zoom, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Skype for Business, Zoom and Cisco TelePresence. See our Google Hangouts vs. Webex report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
