Compare Google Hangouts vs. Zoom

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187 views|106 comparisons
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Read 34 Zoom reviews.
13,087 views|9,753 comparisons
Most Helpful Review
Find out what your peers are saying about Google Hangouts vs. Zoom and other solutions. Updated: July 2021.
523,975 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The ability to share a screen during a meeting is one of the most valuable features. You can also be directly connected on the computer and on the phone with the same account. It is flexible.""The screen sharing is the most valuable feature. It ties in with Google docs and Google sheets so that we can work on a single document as a whole group of us at once. That's the biggest feature we rely on.""The group chat is a very good feature, where you can see all of the participants on cameras.""Google Hangouts is very quick and easy to use, and the quality is very good.""Very good voice and video calling options.""The most valuable features are the chat features and the video conferencing features that enable more than two or three people to be connected at a time.""The ease of navigation is good, as we can easily share data and screens.""It is very easy to use and is available as soon as you open a Google account."

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"One of the biggest features of Zoom is its stability.""The interface makes it simple to use.""Zoom is stable and easy to use.""It allows for both support and communication at the same time.""The most valuable feature is the remote desktop because sometimes we have to intervene and control the client's infrastructure.""It is very quick to get a meeting started.""Compared to any other platform, Zoom has been very stable for meetings and conference calls.""The most valuable feature is video conferencing."

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Cons
"We purchased a videoconference system called Zoom. We want to see if Google Hangouts has the ability to integrate our Zoom device to use it with Hangouts and meet directly.""Not a ten because there's room for improvement. Sometimes there is disconnectivity.""The way it works with anonymous users should be improved. That could be strengthened to let anonymous users do more.""I would like to see more focus on features for interacting with the participants in a group chat, such as screen sharing.""I would like to have a whiteboard feature, where I can draw a sketch or diagram and show it to the people in the meeting.""Sending documents and other things is not an option.""There should be more space for multiple users at a time so that multiple people can connect, can share, and even transfer control to another colleague, employer, student, etc.""The algorithm should be improved to automatically deal with poor connections in a better way."

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"In the future, I would like to see remote access control for other computers.""Having easier access to recorded meetings, being able to download them fast, and playing them back would be helpful.""When a lot of people join a meeting it is not possible to shrink the pictures and show them on a single screen.""When sharing a screen, it's only dedicated to one particular window, not multiple windows""I would like to be able to have multiple users open and collaborate on a document at the same time.""Technical support is in need of improvement.""I would like to see support for transferring files.""Zoom is an immature product that is not yet stable."

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Pricing and Cost Advice
"The screen-sharing feature is the most valuable feature.""We are using the free version of Google Hangouts.""This solution is available for free with the opening of a Google account."

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"There is a 40-minute time limit when you use the basic version, which is free.""In the basic version, there is a 40-minute time limit on group meetings.""Zoom is available with an open license that can support meetings of up to 40 minutes.""The cost of Zoom has led me to use WeChat, instead.""I have been using the free version of Zoom.""The price is $149 USD yearly.""We have an account but we are also using the free version.""There is a free version available with time limits."

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Top Answer: Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating… more »
Top Answer: The grid view option is great, as you get to see everyone who is in the video conference at the same time.
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Ranking
6th
out of 59 in Virtual Meetings
Views
187
Comparisons
106
Reviews
10
Average Words per Review
436
Rating
7.7
2nd
out of 59 in Virtual Meetings
Views
13,087
Comparisons
9,753
Reviews
33
Average Words per Review
414
Rating
8.1
Popular Comparisons
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Overview

Hangouts Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently.

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

Offer
Learn more about Google Hangouts
Learn more about Zoom
Sample Customers
Information Not Available
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Top Industries
No Data Available
REVIEWERS
Financial Services Firm16%
Government11%
Marketing Services Firm11%
Energy/Utilities Company11%
VISITORS READING REVIEWS
Comms Service Provider23%
Computer Software Company19%
Government9%
Educational Organization8%
Company Size
REVIEWERS
Small Business36%
Midsize Enterprise18%
Large Enterprise45%
REVIEWERS
Small Business50%
Midsize Enterprise8%
Large Enterprise42%
Find out what your peers are saying about Google Hangouts vs. Zoom and other solutions. Updated: July 2021.
523,975 professionals have used our research since 2012.

Google Hangouts is ranked 6th in Virtual Meetings with 10 reviews while Zoom is ranked 2nd in Virtual Meetings with 34 reviews. Google Hangouts is rated 7.8, while Zoom is rated 8.0. The top reviewer of Google Hangouts writes "Screen sharing feature ties in with Google Docs and Google Sheets so that we can work on a single document as a whole group of us at once". On the other hand, the top reviewer of Zoom writes "Very user friendly, easy to share screens, and lots of useful features". Google Hangouts is most compared with Blackboard Collaborate, whereas Zoom is most compared with TeamViewer, 3CX Live Chat, Webex, Adobe Connect and Airmeet. See our Google Hangouts vs. Zoom report.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.