We performed a comparison between Google Cloud's operations suite (formerly Stackdriver) and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Google Cloud's operations suite is more favored due to its user-friendly interface, cloud logging feature, and a positive return on investment. Despite Splunk ITSI being praised for its easy integration with DLP and automated dashboarding and reporting, users have suggested improvements in dashboard queries and integration with other solutions.
"Provides visibility into the performance uptime."
"Google's technical support is very good."
"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."
"The cloud login enables us to get our logs from the different platforms that we currently use."
"We find the solution to be stable."
"It's easy to use."
"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports."
"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."
More Google Cloud's operations suite (formerly Stackdriver) Pros →
"The solution is easy to scale."
"The solution has been stable."
"It's scalable and expands well."
"In my opinion, Splunk IT Service Intelligence (ITSI) is better than QRadar. With the help of Splunk, we can get results."
"I find the episode review, glass tables, and correlation search features very useful."
"ITSI's most valuable feature is that it's easy to integrate DLP."
"Customers have noted the solution helps streamline incident management."
"We have a lot of teams using Splunk and they would be blind without it."
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."
"Lacking sufficient operations documentation."
"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."
"It could be more stable."
"It is difficult to estimate in advance how much something is going to cost."
"It could be even more automated."
"The logging functionality could be better."
"The product provides minimal metrics that are insufficient."
More Google Cloud's operations suite (formerly Stackdriver) Cons →
"We have problems doing upgrades and operating alternate new versions."
"It would be good if an interface was included in the next release."
"I believe the refresh time should be faster."
"The cost of the license could be lower."
"It would be advantageous to enhance the dashboard by incorporating sections for monitoring, service health, and a filter for the KPIs."
"Splunk ITSI consumes a lot of CPU resources."
"If the product had some prebuilt machine learning features, it would add value to our use cases."
"Predictive analytics, in terms of preventing incidents before they occur, still needs time to mature."
More Google Cloud's operations suite (formerly Stackdriver) Pricing and Cost Advice →
More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →
Google Cloud's operations suite (formerly Stackdriver) is ranked 24th in Application Performance Monitoring (APM) and Observability with 9 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. Google Cloud's operations suite (formerly Stackdriver) is rated 7.8, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Google Cloud's operations suite (formerly Stackdriver) writes "Good logging and tracing but does need more profiling capabilities". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Google Cloud's operations suite (formerly Stackdriver) is most compared with AWS X-Ray, Datadog, Azure Monitor, Amazon CloudWatch and Grafana, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management. See our Google Cloud's operations suite (formerly Stackdriver) vs. Splunk ITSI (IT Service Intelligence) report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
