We performed a comparison between Google Vault and OpenText EnCase eDiscovery based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Commvault, Microsoft and others in eDiscovery."In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."
"Data retention is very valuable to us."
"It is a very stable solution...It is a very scalable solution."
"The most valuable feature of Google Vault is its reliability."
"The audit part of the tool is the most useful for me."
"Search feature is valuable for our customers."
"My impression is that the initial setup process is not that difficult."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The solution is very stable."
"The technical support is excellent."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"It speeds up the process, so I can meet my deadlines."
"It indexes much faster, and is more reflexive because of the Enscripts."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"The price of the solution could improve and the search could be easier."
"eDiscovery could be improved with additional information and an easier way to retain it."
"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."
"Google Vault lacks speed."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
"My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files."
"The reporting is a bit unreliable. It needs to be better."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"In the past, incident response time for tech support was slow."
"There were minor UI bugs."
"Ease of use and learning curve need improvement."
Google Vault is ranked 1st in eDiscovery with 11 reviews while OpenText EnCase eDiscovery is ranked 6th in eDiscovery with 8 reviews. Google Vault is rated 8.8, while OpenText EnCase eDiscovery is rated 7.8. The top reviewer of Google Vault writes "Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins". On the other hand, the top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". Google Vault is most compared with Microsoft Purview eDiscovery, Barracuda Email Protection, Commvault Cloud and Veritas Enterprise Vault, whereas OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, CrowdStrike Falcon, Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS) and kCura Relativity.
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We monitor all eDiscovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
