We performed a comparison between Google Vault and kCura Relativity based on real PeerSpot user reviews.
Find out in this report how the two eDiscovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Search feature is valuable for our customers."
"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"The audit part of the tool is the most useful for me."
"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."
"Data retention is very valuable to us."
"It is a very stable solution...It is a very scalable solution."
"The most valuable features are automatic document and email retention."
"My impression is that the initial setup process is not that difficult."
"kCura Relativity is easy to use, and it is reliable."
"There are a lot of ways to QC your work and save your searches, and we had really good case support from the Relativity team."
"Caplets are a very good technical feature."
"The ease of navigation from dock to dock, and that kind of usability, is quite helpful."
"I like Relativity's blackout feature, as well as the Case Dynamics function."
"The price of the solution could improve and the search could be easier."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files."
"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
"It would be nice if Google would let us download the data in different formats."
"The knowledge base is not as in-depth as it should be."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."
"What I dislike about Relativity is that we have to go through the host in order to do productions and loads. It is not a do-it-yourself tool."
"I would definitely not recommended it unless you have someone who has had experience with it and knows how to work the program."
"There are a lot of bugs on the development side."
"They require more built-in support for some third-party applications."
"The price per user could be improved. We'd like for it to be more affordable."
Google Vault is ranked 1st in eDiscovery with 11 reviews while kCura Relativity is ranked 4th in eDiscovery with 5 reviews. Google Vault is rated 8.8, while kCura Relativity is rated 8.0. The top reviewer of Google Vault writes "Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins". On the other hand, the top reviewer of kCura Relativity writes "A reliable solution with great searching capabilities and good tech support". Google Vault is most compared with Microsoft Purview eDiscovery, Barracuda Email Protection, Commvault Cloud and Veritas Enterprise Vault, whereas kCura Relativity is most compared with Brainspace Discovery, Recommind Axcelerate eDiscovery, Nuix eDiscovery, Exterro and OpenText Axcelerate. See our Google Vault vs. kCura Relativity report.
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