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Top Review
Find out what your peers are saying about Google Vault vs. OpenText EnCase eDiscovery and other solutions. Updated: September 2021.
536,114 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It's very stable.""It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.""We are using a KVM system in our cloud, and this solution works very well with it.""The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great.""The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms""The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment.""I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice.""The solution's interface is easy to use. For manageability, it doesn't matter where the resource is coming from or going to. That's the great power of the Control Panel: It's easy to use and does not matter if you manage on-prem or cloud resources."

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"Google Vault acts as a great method for retrieving files from Google Drive and Gmail.""The most valuable features are automatic document and email retention.""Search feature is valuable for our customers.""In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."

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"The solution is very stable."

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Cons
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.""I think the one thing that could be improved is the customer experience. The interface should be more user friendly.""This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it.""Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running.""There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console.""They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information.""Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool.""The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."

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"Searching could be improved. There's a lot of limitations when searching with Google Vault.""The knowledge base is not as in-depth as it should be.""eDiscovery could be improved with additional information and an easier way to retain it.""Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."

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"The reporting is a bit unreliable. It needs to be better.""We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email.""In the past, incident response time for tech support was slow."

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Pricing and Cost Advice
"The price could perhaps be lower as well.""Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers.""Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte.""There is a bit of cost involved with signing up the entire solution. It's not a cheap solution.""Commvault licensing is a perpetual license so only the support is being renewed yearly.""The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient.""We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper.""It is cheaper than Veeam."

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"Google Vault comes as part of a package deal for us.""Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."

More Google Vault Pricing and Cost Advice »

"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution.""We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."

More OpenText EnCase eDiscovery Pricing and Cost Advice »

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Questions from the Community
Top Answer: I have never used Commvault before but I have been using Veritas NetBackup for many years and I am very satisfied with… more »
Top Answer: Well both are comprehensive backup solutions. comm-vault has management One UI, Built-in security features, ransomware… more »
Top Answer: The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of… more »
Top Answer: In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email… more »
Top Answer: Last year, the price was randomly increased and our customers were really facing a challenge around this. Google… more »
Top Answer: Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export… more »
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Also Known As
EnCase eDiscovery
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Overview

Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.

Google Vault lets you retain, hold, search, and export data to support your organization’s archiving and eDiscovery needs. Vault supports:

  • Email messages
  • Chats in classic Hangouts with history turned on and Google Talk chats that are on the record
  • Google Groups
  • Files in Google Drive and Team Drives
  • Conversations in Hangouts Chat

Vault is entirely web-based, so there's no need to install or maintain any software. Vault is included with G Suite Enterprise, Business, Education, or Drive Enterprise edition. (Compare editions) Or you can buy Vault licenses for an additional $5 per user, per month.

eDiscovery collection tools address the rise in dispersed and remote workforces, the proliferation of mobile devices and new sources of data. Comprehensively collecting data across all data sources, including endpoints, such as desktops and laptops, is critical to defensibility. Collection analytics and culling is key to efficient digital investigations, narrowing the document collection to drive down the cost of legal review.

With OpenText™ EnCase™ eDiscovery, organizations can streamline the collection, culling and preservation of data across diverse sources in a single efficient process.

Offer
Learn more about Commvault
Learn more about Google Vault
Learn more about OpenText EnCase eDiscovery
Sample Customers
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, Alliant Credit Union, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Top Industries
REVIEWERS
Government16%
Comms Service Provider11%
Manufacturing Company8%
Retailer8%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider18%
Government7%
Financial Services Firm5%
VISITORS READING REVIEWS
Computer Software Company25%
Comms Service Provider22%
Energy/Utilities Company9%
Government7%
VISITORS READING REVIEWS
Computer Software Company24%
Government13%
Comms Service Provider12%
Financial Services Firm8%
Company Size
REVIEWERS
Small Business30%
Midsize Enterprise21%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise11%
Large Enterprise78%
No Data Available
No Data Available
Find out what your peers are saying about Google Vault vs. OpenText EnCase eDiscovery and other solutions. Updated: September 2021.
536,114 professionals have used our research since 2012.

Google Vault is ranked 2nd in eDiscovery with 4 reviews while OpenText EnCase eDiscovery is ranked 3rd in eDiscovery with 2 reviews. Google Vault is rated 9.2, while OpenText EnCase eDiscovery is rated 8.6. The top reviewer of Google Vault writes "Helps large companies with many employees keep track of important business emails and data". On the other hand, the top reviewer of OpenText EnCase eDiscovery writes "It is used as a forensic tool and End point Security that takes an image, extracts the data and then analyzes the keyword search besides providing Security for the Enterprise network". Google Vault is most compared with Mimecast Mailbox Continuity, kCura Relativity and Veritas Enterprise Vault, whereas OpenText EnCase eDiscovery is most compared with AccessData FTK, Nuix eDiscovery, CrowdStrike Falcon, kCura Relativity and Cortex XDR by Palo Alto Networks. See our Google Vault vs. OpenText EnCase eDiscovery report.

See our list of best eDiscovery vendors.

We monitor all eDiscovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.