Google Vault vs OpenText EnCase eDiscovery comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Google Vault and OpenText EnCase eDiscovery based on real PeerSpot user reviews.

Find out what your peers are saying about Google, Commvault, kCura and others in eDiscovery.
To learn more, read our detailed eDiscovery Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data.""In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails.""The most valuable feature of Google Vault is its reliability.""Google Vault acts as a great method for retrieving files from Google Drive and Gmail.""Data retention is very valuable to us.""The most valuable features are automatic document and email retention.""My impression is that the initial setup process is not that difficult.""Google Vault is a solution we can use for the data export of end-users."

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"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc.""The technical support is excellent.""It indexes much faster, and is more reflexive because of the Enscripts.""It speeds up the process, so I can meet my deadlines.""Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis.""The solution is very stable.""The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."

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Cons
"eDiscovery could be improved with additional information and an easier way to retain it.""Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data.""Searching could be improved. There's a lot of limitations when searching with Google Vault.""The price of the solution could improve and the search could be easier.""So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results.""Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed.""It would be nice if Google would let us download the data in different formats.""The knowledge base is not as in-depth as it should be."

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"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​""Ease of use and learning curve need improvement.""We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email.""The reporting is a bit unreliable. It needs to be better.""I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function.""There were minor UI bugs.""In the past, incident response time for tech support was slow."

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Pricing and Cost Advice
  • "Google Vault comes as part of a package deal for us."
  • "Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
  • "The solution is expensive."
  • "The pricing is fairly cheap."
  • "If you have Google Enterprise, then Google Vault is free to use."
  • "Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
  • More Google Vault Pricing and Cost Advice →

  • "​The product is affordable and user-friendly.​"
  • "EnCase is an affordable solution."
  • "We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
  • "We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
  • More OpenText EnCase eDiscovery Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It is a very stable solution...It is a very scalable solution.
    Top Answer:Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the… more »
    Top Answer:It would be great if the product had the ability to export email results directly. Currently, Google Vault offers a print option only if it can export in an email format. The sharing of access or… more »
    Top Answer:I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.
    Top Answer:We have experience in engineering and capital projects. It is an add-on to extend project and asset management documentation.
    Ranking
    1st
    out of 40 in eDiscovery
    Views
    1,702
    Comparisons
    424
    Reviews
    6
    Average Words per Review
    514
    Rating
    8.5
    4th
    out of 40 in eDiscovery
    Views
    581
    Comparisons
    460
    Reviews
    1
    Average Words per Review
    343
    Rating
    9.0
    Comparisons
    Also Known As
    EnCase eDiscovery
    Learn More
    Overview

    Google Vault lets you retain, hold, search, and export data to support your organization’s archiving and eDiscovery needs. Vault supports:

    • Email messages
    • Chats in classic Hangouts with history turned on and Google Talk chats that are on the record
    • Google Groups
    • Files in Google Drive and Team Drives
    • Conversations in Hangouts Chat

    Vault is entirely web-based, so there's no need to install or maintain any software. Vault is included with G Suite Enterprise, Business, Education, or Drive Enterprise edition. (Compare editions) Or you can buy Vault licenses for an additional $5 per user, per month.

    eDiscovery collection tools address the rise in dispersed and remote workforces, the proliferation of mobile devices and new sources of data. Comprehensively collecting data across all data sources, including endpoints, such as desktops and laptops, is critical to defensibility. Collection analytics and culling is key to efficient digital investigations, narrowing the document collection to drive down the cost of legal review.

    With OpenText™ EnCase™ eDiscovery, organizations can streamline the collection, culling and preservation of data across diverse sources in a single efficient process.

    Sample Customers
    Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
    Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization41%
    Computer Software Company10%
    Financial Services Firm5%
    Retailer4%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company15%
    Government8%
    Energy/Utilities Company7%
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise40%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise47%
    Large Enterprise30%
    REVIEWERS
    Small Business29%
    Midsize Enterprise29%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    Buyer's Guide
    eDiscovery
    March 2024
    Find out what your peers are saying about Google, Commvault, kCura and others in eDiscovery. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Google Vault is ranked 1st in eDiscovery with 11 reviews while OpenText EnCase eDiscovery is ranked 4th in eDiscovery with 8 reviews. Google Vault is rated 8.8, while OpenText EnCase eDiscovery is rated 7.8. The top reviewer of Google Vault writes "Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins". On the other hand, the top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". Google Vault is most compared with Microsoft Purview eDiscovery, Barracuda Email Protection, Commvault Cloud, Veritas Enterprise Vault and kCura Relativity, whereas OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, Microsoft Defender for Endpoint, CrowdStrike Falcon, Trellix Endpoint Security (ENS) and kCura Relativity.

    See our list of best eDiscovery vendors.

    We monitor all eDiscovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.