We performed a comparison between Google Vault and OpenText EnCase eDiscovery based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Commvault, kCura and others in eDiscovery."You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."
"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"The most valuable feature of Google Vault is its reliability."
"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."
"Data retention is very valuable to us."
"The most valuable features are automatic document and email retention."
"My impression is that the initial setup process is not that difficult."
"Google Vault is a solution we can use for the data export of end-users."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The technical support is excellent."
"It indexes much faster, and is more reflexive because of the Enscripts."
"It speeds up the process, so I can meet my deadlines."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The solution is very stable."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"eDiscovery could be improved with additional information and an easier way to retain it."
"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"The price of the solution could improve and the search could be easier."
"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"It would be nice if Google would let us download the data in different formats."
"The knowledge base is not as in-depth as it should be."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"Ease of use and learning curve need improvement."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"The reporting is a bit unreliable. It needs to be better."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"There were minor UI bugs."
"In the past, incident response time for tech support was slow."
Google Vault is ranked 1st in eDiscovery with 11 reviews while OpenText EnCase eDiscovery is ranked 4th in eDiscovery with 8 reviews. Google Vault is rated 8.8, while OpenText EnCase eDiscovery is rated 7.8. The top reviewer of Google Vault writes "Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins". On the other hand, the top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". Google Vault is most compared with Microsoft Purview eDiscovery, Barracuda Email Protection, Commvault Cloud, Veritas Enterprise Vault and kCura Relativity, whereas OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, Microsoft Defender for Endpoint, CrowdStrike Falcon, Trellix Endpoint Security (ENS) and kCura Relativity.
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