GoToMeeting vs HCL Connections comparison

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1,245 views|535 comparisons
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182 views|100 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between GoToMeeting and HCL Connections based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings.
To learn more, read our detailed Virtual Meetings Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product.""There is no lagging and the meeting interaction is seamless.""GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use.""Reduced the need for physically commuting between offices.""Even for somebody who does not have a lot of experience, they can easily use it.""The key advantage of GoToMeeting is the ability to use it without installing anything.""The solution worked well specifically for audio meetings.""It's cost-effective."

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"Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten.""The most valuable feature is the Activity flow that is used to catch new activities."

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Cons
"I didn't like the fact that they tried to make their new version look like Zoom.""Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.""GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure.""Lacks ease of connectivity, calendar integrations, and third-party app integrations.""The newer user interface takes a bit longer to get used to.""We would like some improvement in the speed of initiating this solution, as it is currently fairly slow.""I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible.""It is not so stable."

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"The support is an area where the product can improve...If you are having an issue on a Monday, the support personnel will contact you next Monday.""The inclusion of a file plugin for Windows Explorer would make it easier to use."

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Pricing and Cost Advice
  • "Negotiate for discounts."
  • "It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
  • "GoToMeeting is a little bit expensive compared to other products."
  • More GoToMeeting Pricing and Cost Advice →

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    Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
    765,386 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Reduced the need for physically commuting between offices.
    Top Answer:This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
    Top Answer:We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor… more »
    Top Answer:Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten.
    Top Answer:The support is an area where the product can improve. My company faces some support-related issues because whenever we create or generate a ticket, it takes two days for the product's support team to… more »
    Top Answer:I use HCL Connections for marketing purposes. The IBM product in our company already provides us with direct links to the marketing and HR sides.
    Ranking
    8th
    out of 62 in Virtual Meetings
    Views
    1,245
    Comparisons
    535
    Reviews
    5
    Average Words per Review
    405
    Rating
    7.6
    Views
    182
    Comparisons
    100
    Reviews
    1
    Average Words per Review
    649
    Rating
    9.0
    Comparisons
    Also Known As
    IBM Connections, Lotus Connections
    Learn More
    Overview

    GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

    IBM Connections™ is a leading unified collaboration and social networking solution that helps you filter out the noise to get work done. Connections empowers your teams and organization to engage with the right experts, accelerate innovation, and deliver results. All the collaboration tools you need to be productive are united under a single sign-on so you can reduce time spent switching between disparate tools and focus on the people and work that matters most. Experience a security-rich and business-compliant environment sanctioned by IT. Confidently share knowledge within your teams and your organization, and extend collaboration beyond traditional boundaries. Connections can enable you to improve decision-making, increase productivity, and accelerate time-to-market. Shift from being merely productive, to truly effective with Connections today.

    IBM Connections can help you: Engage experts. People-centric platform enables you to easily locate the expertise you need, right now. Accelerate innovation. Illuminate and promote new ideas within a thriving social network of teams and communities. Empower teams. Get work done together and take action; anywhere—from any device. Deliver results. Leverage cognitive insights to prioritize results and arrive at better outcomes. Extend collaboration. Safely collaborate with customers and partners, bringing them into the conversation.

    Sample Customers
    AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
    Yamato Financial Co. Ltd., University of Zurich, Gwinnett County Public Schools, Royal Boskalis Westminster N.V., Telus, Rabobank, Christian Brothers Services, Grupo Financiero Banorte, The Loft Group, Dow Water & Process Solutions, JGC Corporation, College of Medicine, Swansea University, solvito GmbH, Loft Group, Hamm-Reno Group GmbH, Geno SA
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm20%
    Comms Service Provider13%
    Legal Firm7%
    VISITORS READING REVIEWS
    University22%
    Computer Software Company12%
    Financial Services Firm12%
    Educational Organization12%
    REVIEWERS
    Financial Services Firm15%
    Transportation Company12%
    Insurance Company8%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Educational Organization31%
    Financial Services Firm13%
    Computer Software Company10%
    Insurance Company6%
    Company Size
    REVIEWERS
    Small Business74%
    Midsize Enterprise9%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise7%
    Large Enterprise64%
    REVIEWERS
    Small Business36%
    Midsize Enterprise19%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise42%
    Large Enterprise40%
    Buyer's Guide
    Virtual Meetings
    March 2024
    Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    GoToMeeting is ranked 8th in Virtual Meetings with 24 reviews while HCL Connections is ranked 6th in Corporate Portals (Enterprise Information Portals) with 55 reviews. GoToMeeting is rated 7.8, while HCL Connections is rated 8.2. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of HCL Connections writes "Provides potent document sharing with good integration with the Microsoft desktop and smartphones". GoToMeeting is most compared with Skype for Business, TeamViewer, Adobe Connect, Zoom and BlueJeans Meetings, whereas HCL Connections is most compared with Skype for Business, SharePoint, Microsoft Teams, Microsoft Office SharePoint Server and Yammer.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.