We performed a comparison between GoToMyPC and ISL Online based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."The installation is almost instant."
"The solution is very quick to set up."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"The technical support is good."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."
"The most valuable feature is safety."
"Setting up the solution is easy and there's no maintenance involved."
"ISL Online is easy to use. It provides a single platform on which we can do everything, and it's very low maintenance. After installation, you don't need an IT manager or staff to watch over it. It's secure. It's most important for us."
"We can also monitor our systems at any time from practically anywhere."
"We like drawing utilities inside ISL. That helps us mark specific regions on the screen, so that end users know what to focus on."
"The code can be delivered in multiple ways, including an email with a link for an unattended connection."
"It's much easier to connect with other services, and it's working great. We haven't had any problems."
"The pricing has tripled in a small amount of time and there is not three times better service."
"If the PC is hung then it requires a reboot."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"There have been times during updates when something wouldn't work quite right, however, they are quick with updates and quick with fixes."
"It would be helpful if they had iSupport for supporting Apple phones."
"I would like to be able to access and manage all brands of smartphones."
"They need to better advertise the features."
"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."
"I would like to have a little bit more information when new features are released. They have added features that I didn't know about in the past. It would be easier for me to implement new features and consolidate them with other systems in our network if I knew beforehand."
"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."
"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."
Earn 20 points
GoToMyPC is ranked 23rd in Remote Access while ISL Online is ranked 15th in Remote Access with 9 reviews. GoToMyPC is rated 9.0, while ISL Online is rated 9.8. The top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". On the other hand, the top reviewer of ISL Online writes "Easy to deploy, stable, scalable and safe". GoToMyPC is most compared with Microsoft Remote Desktop Services, TeamViewer, GoToAssist, VNC Connect and LogMeIn Rescue, whereas ISL Online is most compared with TeamViewer, ConnectWise ScreenConnect and Splashtop Remote Support.
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
