We performed a comparison between GoToMyPC and LogMeIn Pro based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"The solution is very quick to set up."
"The technical support is good."
"The installation is almost instant."
"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location."
"I can login to my office computer, go into all of my software, and work from a remote location."
"Scalability-wise, I rate the solution a ten out of ten."
"They recently included the Kaspersky Security Suite as part of their Central Product."
"I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do."
"User interface."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
"It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"If the PC is hung then it requires a reboot."
"The pricing has tripled in a small amount of time and there is not three times better service."
"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."
"The only issue is that they could have a tier between 10 seats and 50."
"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."
"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."
"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."
"The high pricing of the product is its only shortcoming that needs improvement."
"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."
"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."
Earn 20 points
GoToMyPC is ranked 22nd in Remote Access while LogMeIn Pro is ranked 15th in Remote Access with 20 reviews. GoToMyPC is rated 9.0, while LogMeIn Pro is rated 9.0. The top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". On the other hand, the top reviewer of LogMeIn Pro writes "Good remote services feature and easy to setup". GoToMyPC is most compared with Microsoft Remote Desktop Services, TeamViewer, GoToAssist, VNC Connect and LogMeIn Rescue, whereas LogMeIn Pro is most compared with Microsoft Remote Desktop Services, ConnectWise ScreenConnect, LogMeIn Rescue, LogMeIn Central and Parallels Access.
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