GoToMyPC vs LogMeIn Pro comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between GoToMyPC and LogMeIn Pro based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations.""I can do anything from a remote desktop as if I were sitting at my own PC.""The solution is very quick to set up.""The technical support is good.""The installation is almost instant."

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"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location.""I can login to my office computer, go into all of my software, and work from a remote location.​""Scalability-wise, I rate the solution a ten out of ten.""They recently included the Kaspersky Security Suite as part of their Central Product.""I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do.""User interface.""I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier.""It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly."

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Cons
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting.""If the PC is hung then it requires a reboot.""The pricing has tripled in a small amount of time and there is not three times better service."

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"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well.""The only issue is that they could have a tier between 10 seats and 50.""Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more.""​Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot.​""It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in.""The high pricing of the product is its only shortcoming that needs improvement.""As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing.""With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."

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Pricing and Cost Advice
  • "We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services."
  • "It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."
  • More GoToMyPC Pricing and Cost Advice →

  • "It is very good."
  • "If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."
  • "Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."
  • "Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."
  • "To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."
  • "We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."
  • "I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"
  • "It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."
  • More LogMeIn Pro Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:The remote services feature is definitely the most valuable, along with the capability to print remotely.
    Top Answer:The only issue is that they could have a tier between 10 seats and 50. But for 10 seats, the price is fair.
    Top Answer:With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a… more »
    Ranking
    22nd
    out of 45 in Remote Access
    Views
    1,281
    Comparisons
    1,177
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    15th
    out of 45 in Remote Access
    Views
    1,624
    Comparisons
    1,184
    Reviews
    2
    Average Words per Review
    391
    Rating
    9.0
    Comparisons
    Learn More
    Overview

    GoToMyPC is a remote access platform that enables professionals to access, manage, and transfer files, data, and programs from remote desktops. AES encryption, dual passwords, and end-to-end authentication are included in the platform; these ensure safe access to hosts and clients using desktops, iPads, iPhones, and Android devices.

    GoToMyPC allows businesses to issue URL invites to guest users, allowing for one-time sessions for demonstrations, technical support, and presentations, among other things. Role-based permissions, screen zoom, remote printing, Wi-Fi network management, secure login, user & account management, and API access are all features that are included in the solution. In addition, professionals can use the document editing feature to cut, copy, and paste content between connected devices.

    GoToMyPC can help users access the device keyboard, auto-correction, and Bluetooth support.

    Managers can use reports to track sessions and acquire insight into the time, connection type, and duration of connections.

    GoToMyPC Features

    GoToMyPC has many valuable key features. Some of the most useful ones include:

    • Remote access: Work on your device from any location. Remote deployment and simple installation. Users can download GoToMyPC and use it to deploy, install, and configure their computer from any location.
    • Robust security: Stay safe with 256-bit AES encryption, multi-factor authentication, dual passwords, and host access credentials.
    • Stability: Real-Time Diagnostics provides continuous insight into your connectivity status while allowing you to connect in seconds and experience highly stable in-session performance.
    • Remote printing capability: Send documents to printers on your remote or local computer.
    • Simple privacy: To preserve your privacy, simply lock the remote keyboard and turn off the computer's screen.
    • Easy diagnostics when issues arise: You'll have complete visibility into device connectivity and performance with Real-Time Diagnostics, so you won't have to wait for answers. With in-dashboard fix suggestions, Real-Time Diagnostics empowers you to resolve common connectivity issues caused by your computer's hardware, Internet / Wi-Fi, or RAM.
    • File transferring: Transfer a file between machines with ease. No more sending files to oneself via email. Support for multi-monitors. View all monitors linked to your PC.
    • Shortcuts to desktop: Create shortcuts to your PC that skip the browser's normal login page.
    • Guest invitations: Invite someone to join you on your computer for a short time. This is ideal for demonstrations or technical support.
    • Sound: Listen to your music or voicemail on the computer you're using.
    • Usage reports: Keep track of your connections, including their origin, time, type, and duration.
    • Free support and upgrades: Free software upgrades, service upgrades, and technical support are available 24/7.
    • Bitdefender-powered GoTo Antivirus: Safeguard your PCs from cyber-threats such as malware, viruses, and sophisticated internet threats.

    GoToMyPC Benefits

    There are many benefits to implementing GoToMyPC. Some of the biggest advantages the solution offers include:

    • Boost productivity: Access everything you need to get your job done securely when away from the office, while giving exceptional service to your colleagues, customers, or teams.
    • Access all your work from home: Work on your files, applications, and programs, and network as if you were at your desk in real time.

    Helping people and businesses access their digital lives from virtually anywhere, on any device.
    Sample Customers
    The Lubitz Financial Group, Stitely & Kartsetter PLLC
    The North Face, Slingbox, Lutron, The Weather Company
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company15%
    Healthcare Company8%
    Government7%
    Manufacturing Company7%
    REVIEWERS
    Manufacturing Company38%
    Financial Services Firm25%
    Educational Organization13%
    Non Tech Company13%
    VISITORS READING REVIEWS
    Computer Software Company11%
    Financial Services Firm9%
    Manufacturing Company9%
    Government8%
    Company Size
    VISITORS READING REVIEWS
    Small Business42%
    Midsize Enterprise15%
    Large Enterprise43%
    REVIEWERS
    Small Business69%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise16%
    Large Enterprise49%
    Buyer's Guide
    Remote Access
    March 2024
    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    GoToMyPC is ranked 22nd in Remote Access while LogMeIn Pro is ranked 15th in Remote Access with 20 reviews. GoToMyPC is rated 9.0, while LogMeIn Pro is rated 9.0. The top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". On the other hand, the top reviewer of LogMeIn Pro writes "Good remote services feature and easy to setup". GoToMyPC is most compared with Microsoft Remote Desktop Services, TeamViewer, GoToAssist, VNC Connect and LogMeIn Rescue, whereas LogMeIn Pro is most compared with Microsoft Remote Desktop Services, ConnectWise ScreenConnect, LogMeIn Rescue, LogMeIn Central and Parallels Access.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.