Compare GoToMyPC vs. Splashtop Remote Support

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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution is very quick to set up.""I can do anything from a remote desktop as if I were sitting at my own PC.""The technical support is good.""The installation is almost instant."

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"The solution is very fast.""The ability to use mobile devices is helpful because we can support our clients from anywhere."

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Cons
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting.""The pricing has tripled in a small amount of time and there is not three times better service."

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"The solution should add more options and tools for shortcuts, administration, etc.""The packages that Splashtop has, tend to be a little bit confusing and should be simplified."

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Pricing and Cost Advice
"We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services.""It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."

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"The licensing fees are less than $400 per year."

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Questions from the Community
Top Answer: I can do anything from a remote desktop as if I were sitting at my own PC.
Top Answer: The pricing is a bit of an issue in that it has increased dramatically. My cost is $484 for two desktops — for two different computers.
Top Answer: The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price… more »
Top Answer: The ability to use mobile devices is helpful because we can support our clients from anywhere.
Top Answer: The packages that Splashtop has, tend to be a little bit confusing and should be simplified. They have 12 packages and by comparison, TeamViewer only has three packages available. The differences… more »
Top Answer: We primarily use this product for providing remote support. It ties into our ticketing system. For the most part, we deal with end-users. It could be anywhere from C-level executives to somebody on… more »
Ranking
9th
out of 35 in Remote Access
Views
3,541
Comparisons
3,069
Reviews
2
Average Words per Review
397
Rating
9.5
15th
out of 35 in Remote Access
Views
807
Comparisons
696
Reviews
2
Average Words per Review
581
Rating
8.0
Popular Comparisons
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Overview
GoToMyPC is a web-based screen-sharing product that allows you to access your computer from any other Internet-connected computer in the world. With GoToMyPC, you have the flexibility to work where, when and how you want. Use your computer's programs and applications, read and send email, edit files and access network resources as if you were sitting in front of it.

Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

Offer
Learn more about GoToMyPC
Learn more about Splashtop Remote Support
Sample Customers
The Lubitz Financial Group, Stitely & Kartsetter PLLC
Toyota, AT&T, Isuzu, Goodwill
Top Industries
VISITORS READING REVIEWS
Computer Software Company18%
Comms Service Provider17%
Government10%
Educational Organization6%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider14%
Outsourcing Company9%
Educational Organization6%
Find out what your peers are saying about GoToMyPC vs. Splashtop Remote Support and other solutions. Updated: July 2021.
521,817 professionals have used our research since 2012.

GoToMyPC is ranked 9th in Remote Access with 2 reviews while Splashtop Remote Support is ranked 15th in Remote Access with 2 reviews. GoToMyPC is rated 9.6, while Splashtop Remote Support is rated 8.0. The top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". On the other hand, the top reviewer of Splashtop Remote Support writes "A feature-rich, cost-effective solution to help assist our clients, even using our mobile devices". GoToMyPC is most compared with TeamViewer, Microsoft Remote Desktop Services, LogMeIn Pro, Check Point Remote Access VPN and LogMeIn Rescue, whereas Splashtop Remote Support is most compared with Parallels Access, Check Point Remote Access VPN, LogMeIn Rescue, ConnectWise Control and Dameware Remote Support. See our GoToMyPC vs. Splashtop Remote Support report.

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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.