Compare GoToMyPC vs. Splashtop Remote Support

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Most Helpful Review
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Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: October 2020.
441,478 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations.""The solution is very quick to set up.""I can do anything from a remote desktop as if I were sitting at my own PC.""The technical support is good.""The installation is almost instant."

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"The solution is very fast.""The ability to use mobile devices is helpful because we can support our clients from anywhere."

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Cons
"If the PC is hung then it requires a reboot.""Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting.""The pricing has tripled in a small amount of time and there is not three times better service."

More GoToMyPC Cons »

"The solution should add more options and tools for shortcuts, administration, etc.""The packages that Splashtop has, tend to be a little bit confusing and should be simplified."

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Pricing and Cost Advice
"We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services.""It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."

More GoToMyPC Pricing and Cost Advice »

"The licensing fees are less than $400 per year."

More Splashtop Remote Support Pricing and Cost Advice »

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Questions from the Community
Top Answer: The solution is very quick to set up.
Top Answer: We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services.
Top Answer: Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting.
Top Answer: The solution is very fast.
Top Answer: The solution should add more options and tools for shortcuts, administration, etc. The solution should add more server storage or a cloud extension for saving items.
Top Answer: We primarily use the solution to help support external customers.
Ranking
7th
out of 31 in Remote Access
Views
3,948
Comparisons
3,433
Reviews
3
Average Words per Review
311
Avg. Rating
9.0
13th
out of 31 in Remote Access
Views
843
Comparisons
740
Reviews
2
Average Words per Review
581
Avg. Rating
8.0
Popular Comparisons
Compared 60% of the time.
Compared 10% of the time.
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LogMeIn
Splashtop
Overview
GoToMyPC is a web-based screen-sharing product that allows you to access your computer from any other Internet-connected computer in the world. With GoToMyPC, you have the flexibility to work where, when and how you want. Use your computer's programs and applications, read and send email, edit files and access network resources as if you were sitting in front of it.

Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

Offer
Learn more about GoToMyPC
Learn more about Splashtop Remote Support
Sample Customers
The Lubitz Financial Group, Stitely & Kartsetter PLLCToyota, AT&T, Isuzu, Goodwill
Top Industries
VISITORS READING REVIEWS
Computer Software Company20%
Comms Service Provider12%
K 12 Educational Company Or School9%
Government7%
No Data Available
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: October 2020.
441,478 professionals have used our research since 2012.
GoToMyPC is ranked 7th in Remote Access with 3 reviews while Splashtop Remote Support is ranked 13th in Remote Access with 2 reviews. GoToMyPC is rated 9.0, while Splashtop Remote Support is rated 8.0. The top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". On the other hand, the top reviewer of Splashtop Remote Support writes "A feature-rich, cost-effective solution to help assist our clients, even using our mobile devices". GoToMyPC is most compared with TeamViewer, Microsoft Remote Desktop Services, LogMeIn Pro, Citrix Virtual Apps and Desktops and Check Point Remote Access VPN, whereas Splashtop Remote Support is most compared with Parallels Access, Check Point Remote Access VPN, LogMeIn Rescue, ConnectWise Control and Citrix Virtual Apps and Desktops.

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