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412 views|291 comparisons
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23,124 views|20,430 comparisons
Most Helpful Review
Find out what your peers are saying about GoToWebinar vs. TeamViewer and other solutions. Updated: July 2021.
521,690 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value.""The interface is browser-based and simple, which is an advantage over other solutions.""All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."

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"There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town.""Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer.""It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect.""The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having.""The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things.""We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple.""With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable.""TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."

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Cons
"The sharing of cameras is limited to meeting organizers.""GoToWebinar would be improved with the inclusion of support for video endpoints.""Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."

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"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved.""Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment.""If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting.""Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer...""It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people.""A feature that they could add is chat with sound to talk.""Sometimes, the app can be a little cumbersome when accessing certain aspects of the program.""Some of the additional features, like the meeting stuff, is making it too cluttered."

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Pricing and Cost Advice
"It is a monthly subscription and the price is quite expensive if you're not paying annually."

More GoToWebinar Pricing and Cost Advice »

"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot.""TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it.""...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer...""It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license.""TeamViewer is $600 or $700 per port per year...""The cost is in the thousands of dollars per year.""We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users).""TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."

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Questions from the Community
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Top Answer: I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID.
Top Answer: There is a free and paid version of this solution. I am currently using the free version.
Top Answer: There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication.
Ranking
14th
out of 59 in Virtual Meetings
Views
412
Comparisons
291
Reviews
3
Average Words per Review
490
Rating
8.0
1st
out of 59 in Virtual Meetings
Views
23,124
Comparisons
20,430
Reviews
13
Average Words per Review
1,402
Rating
9.4
Popular Comparisons
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Overview
Web conferencing SaaS for larger webinars
TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.
Offer
Learn more about GoToWebinar
Learn more about TeamViewer
Sample Customers
Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Top Industries
VISITORS READING REVIEWS
Computer Software Company28%
Media Company12%
Comms Service Provider8%
Manufacturing Company6%
REVIEWERS
Healthcare Company15%
University9%
Non Profit9%
Energy/Utilities Company9%
VISITORS READING REVIEWS
Comms Service Provider25%
Computer Software Company20%
Government6%
Educational Organization6%
Company Size
No Data Available
REVIEWERS
Small Business45%
Midsize Enterprise29%
Large Enterprise26%
Find out what your peers are saying about GoToWebinar vs. TeamViewer and other solutions. Updated: July 2021.
521,690 professionals have used our research since 2012.

GoToWebinar is ranked 14th in Virtual Meetings with 3 reviews while TeamViewer is ranked 1st in Virtual Meetings with 12 reviews. GoToWebinar is rated 8.0, while TeamViewer is rated 9.4. The top reviewer of GoToWebinar writes "Good scheduling capability with no time limits, but the interface and technical support need improvement". On the other hand, the top reviewer of TeamViewer writes "Allows us to access our devices on somebody else's network under their supervision, allaying security concerns". GoToWebinar is most compared with Adobe Connect, ReadyTalk and Webex, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, Zoom and GoToMyPC. See our GoToWebinar vs. TeamViewer report.

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