We performed a comparison between GoToWebinar and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."
"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."
"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."
"The interface is browser-based and simple, which is an advantage over other solutions."
"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."
"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."
"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."
"TeamViewer has a good interface."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"The document control is quite good."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution."
"The most valuable feature of TeamViewer is the ability to remote into another device."
"The sharing of cameras is limited to meeting organizers."
"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"GoToWebinar would be improved with the inclusion of support for video endpoints."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."
"The file transfer functionality crashes sometimes."
"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."
"The product can sometimes crash."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"The solution could have better scalability."
GoToWebinar is ranked 18th in Virtual Meetings with 8 reviews while TeamViewer is ranked 3rd in Virtual Meetings with 84 reviews. GoToWebinar is rated 8.4, while TeamViewer is rated 8.6. The top reviewer of GoToWebinar writes "Video library is a great tool and it enables good customization; feels a little antiquated and rusty". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". GoToWebinar is most compared with Webex, GoToMeeting, Zoom and Microsoft Teams, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central. See our GoToWebinar vs. TeamViewer report.
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